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‎06-17-2024 04:19 AM

HP Recommended

Good morning,

I have a USB-C Dock G5 and when i plug the USB-C cable into my HP ProBook it flashes 4 times on the dock then stops.

Can you help me please ?

 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎06-18-2024 03:32 AM

HP Recommended

I came back from a friend's house who uses the same dock station and when i plugged the cable into my laptop, i got the 4 flashes that i have on mine.

So it's my laptop that has a problem with USB-C.

View solution in original post

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3 REPLIES 3

‎06-17-2024 11:40 PM

HP Recommended

@Cyannic 

 

Is your HP ProBook compatible withthe  HP USB-C G5 dock ? What is the generation of your HP ProBook machine ?

 

Regards.

BH
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‎06-18-2024 01:41 AM - edited ‎06-18-2024 03:34 AM

HP Recommended

Hello Banhien,

 

My ProBook is a 450 G7 10th from 2019.

I've been using this dock station and laptop for 6 months and i haven't had any problems until now.

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‎06-18-2024 03:32 AM

HP Recommended

I came back from a friend's house who uses the same dock station and when i plugged the cable into my laptop, i got the 4 flashes that i have on mine.

So it's my laptop that has a problem with USB-C.

Was this reply helpful? Yes No
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