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‎05-19-2024 03:14 PM

HP Recommended
Product: HP Pavilion 500-336 Desktop PC

My desktop is in great shape, albeit 15 years old.  I recently upgraded to an IPhone 15 Pro Max and it uses a USB-C cable instead of the older ones.  My question is, I've looked high and low on my tower and am unable to locate a possible port for this so that I can back my phone up to my hard drive.  Anyone have any thoughts ( other than buy a new desktop ) ?

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1 REPLY 1

‎05-19-2024 08:37 PM - edited ‎05-19-2024 08:39 PM

HP Recommended

@Leesh3 , welcome to the Community.


Your computer does not have a USB-C port.  Here are the Motherboard Specifications.  If you look at the section titled "I/O Ports and internal connectors"/ "Back I/O ports" you will see the ports that are available.

 

Here is a guide that may help you solve your problem.  You can contact Apple's Tech Support to see if you can use a USB 3.0 to USB-C adapter to connect your computer to their Lightening Cable:

 

old_geekster_0-1716172652921.jpeg

 

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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