• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎11-30-2021 07:03 AM - edited ‎11-30-2021 07:25 AM

HP Recommended
Product: HP EliteDesk 800 G6 Tower

Hi, I would like to ask. We have pc HP EliteDesk 800 G6 Tower and monitor HP E14 G4 Portable Monitor. How to connect these devices to make it work? Apparently theres a problem with the USB-C front connector, which doesnt support PD and DisplayPort. Thank you

 

hp.png

Category:
1 REPLY 1

‎11-30-2021 10:42 AM

HP Recommended

@DavoEQ -- are you connecting the USB-C cable to "Item #6" (in your picture) ?

 

It seems that you monitor also has a DisplayPort input:

 

USB Type-C® video input

2 SuperSpeed USB Type-C® 10Gbps signaling rate (Alt Mode DisplayPort™ 1.2)

 

Does that work?

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.