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07-19-2020 11:08 AM
Hi, im having major issues with my USB ports. I have rebuilt my PC but every hour, they just drop out and my i have to force my pc to shut down. Where are the USB ports, are there on the mother board, if so can i just get a replacement?
This is my spec AMD A10-9700 RADEON R7, 10 COMPUTE CORES 4C+6G
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07-19-2020 01:38 PM - edited 07-19-2020 01:45 PM
In order to assist you, I need the exact model number. Specs are like says I had a "Fiat".
What does "rebuilt my PC but every hour" actually mean. I realize we share a common language, but I do not understand some of the terms used in the UK, HaHa. I also need to know if your using the original mouse/keyboard? Is it wired or wireless.
From another post I read you have a HP Pavilion Desktop PC 570-p0xx. Please fill in the 2 x's.
Doing a back track into models, I think you have a 570-p043a. Read this about USB issues.
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
07-19-2020 01:38 PM - edited 07-19-2020 01:45 PM
In order to assist you, I need the exact model number. Specs are like says I had a "Fiat".
What does "rebuilt my PC but every hour" actually mean. I realize we share a common language, but I do not understand some of the terms used in the UK, HaHa. I also need to know if your using the original mouse/keyboard? Is it wired or wireless.
From another post I read you have a HP Pavilion Desktop PC 570-p0xx. Please fill in the 2 x's.
Doing a back track into models, I think you have a 570-p043a. Read this about USB issues.
HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.