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funktheoryx
Level 1
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Message 1 of 2
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Solved!

USB Issue

HP Recommended
Microsoft Windows 10 (64-bit)

Hi, im having major issues with my USB ports. I have rebuilt my PC but every hour, they just drop out and my i have to force my pc to shut down. Where are the USB ports, are there on the mother board, if so can i just get a replacement?

This is my spec AMD A10-9700 RADEON R7, 10 COMPUTE CORES 4C+6G 

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wb2001
Level 15
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Message 2 of 2
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@funktheoryx,

In order to assist you, I need the exact model number.  Specs are like says I had a "Fiat".

What does "rebuilt my PC but every hour" actually mean.  I realize we share a common language, but I do not understand some of the terms used in the UK,  HaHa.  I also need to know if your using the original mouse/keyboard?  Is it wired or wireless.

From another post I read you have a HP Pavilion Desktop PC 570-p0xx. Please fill in the 2 x's.

 

Doing a back track into models, I think you have a 570-p043a.   Read this about USB issues.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

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wb2001
Level 15
Level 15
12,842 12,635 1,774 5,014
Message 2 of 2
Flag Post
HP Recommended

@funktheoryx,

In order to assist you, I need the exact model number.  Specs are like says I had a "Fiat".

What does "rebuilt my PC but every hour" actually mean.  I realize we share a common language, but I do not understand some of the terms used in the UK,  HaHa.  I also need to know if your using the original mouse/keyboard?  Is it wired or wireless.

From another post I read you have a HP Pavilion Desktop PC 570-p0xx. Please fill in the 2 x's.

 

Doing a back track into models, I think you have a 570-p043a.   Read this about USB issues.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

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