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Locked

‎07-11-2017 08:27 AM

HP Recommended
Product: 450-A
Operating System: Microsoft Windows 10 (64-bit)

Every time I connect my I Phone to my desktop with the USB cable, the USB is stuck.

I have to shut down the pc, wait 20-30 minutes and then I can remove the cable.

Is there another way to remove the cable?

The button "remove hardware" or "eject" does not appear

3 REPLIES 3

‎07-11-2017 09:07 AM

HP Recommended

Please explain.  There is not a locking mechanism on the USB ports to prevent removal of the USB cord. 

BTW: you can find the "Safely Remove Hardware and Eject Media" icon by left clicking on the up arrow down by the clock - lower right corner -  then select the little icon that looks like a USB device with a small tail


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‎07-11-2017 09:38 AM

HP Recommended

I didn't think there was a locking system on USB, but it is stuck as long as the pc is working.

if you push the arrow, the icon to safely remove is not there

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‎07-11-2017 10:14 AM - edited ‎07-11-2017 10:14 AM

HP Recommended

I have never heard or seen a situation where the USB connector could not be removed from the USB port because the computer was on.

 

As for the Icon being missing, see this

http://ccm.net/faq/2501-windows-the-safely-remove-hardware-tray-icon-is-missing


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