USB for the wireless keyboard and mouse.

[Ardchoille]

I just received my new HP desktop all in one computer. I’m trying to set it up. The HP 510 wireless keyboard and mouse Combe did not come with the needed USB. I am stuck on how to start up the system. I need one sent to me ASAP at no charge as it was supposed to be included.

send it to (Address Edited)

[Animatryx]

Hi @Ardchoille,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear about the missing USB receiver for your HP 510 wireless keyboard and mouse combo. However, here’s what you can do:

1. Contact HP Support: Get in touch with HP’s customer support team. They are equipped to handle requests related to missing parts in your shipment and can organize the dispatch of a replacement USB receiver. You can reach them through the official HP website under the Support section.

2. Check Your Purchase Documentation: Ensure that your purchase includes the wireless keyboard and mouse combo, and keep any relevant order details handy when contacting support as it will help expedite the process.

I hope this helps.

Take care and have a blissful day 😇

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!