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Message 1 of 2
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Flag Post

Unable to boot after fresh install windows on SSD

HP Recommended

Hi guys,


I have finally manage to install WIndows 10 on my HP pavilion 15 on SSD

During the installation, i have formatted the old 1TB drive and install Windows 10 to SSD instead

However, after the installation, it not able to boot with error below

' Your PC/device need to be repair' , A required device cant be connected or cant be access. Error code 0x00000e' You'll need to use recovery tool .

If you dont have installation media, pls contact your pc admin or pc device manufacture'

 

I actually download the Windows 10 using the tool from Microsoft --> https://www.microsoft.com/en-us/software-download/windows10#iconz-install

1 REPLY 1
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Message 2 of 2
Flag Post
HP Recommended

@phra96,

While I will attempt to assist you, I would, out of respect, ask you the following.

Why did you post your inquiry into the Desktop forums?  You own a HP 15 series laptop.  Is/was there a problem selecting the proper forum.  Was the lineup list to difficult ? Your answer will assist HP in determining WHY this happens so frequently?

 

Now, on to your present situation/problem.

1) Lacking the full model number of the HP 15 series laptop, an assumption has been make that the particular model supported a 1TB 2.5" laptop hard drive. Hate to make assumptions ! (You know that the lead into -- right ? ).

2) No mention has been made as to the GB size of the 2.5" SSD.  An imbedded issue: HP BIOS NRAM requires the same size HD or larger. A small HD will not work without cloning from the original HD.

3) You formatted the original1TB hard drive?  WHY? Could you not wait?

4) Re-install the 1TB drive, and then install WIN 10.

 

When you successfully re-established WIN 10, and it is working. Let me know.  It is then that I will explain what is needed.  Please answer all my questions without regard to my motive(s).  All these questions build a background of your system, and why you got into this situation, so that others may learn.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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