• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Z1 G8 Tower Desktop PC RCTO Base Model

Hi there. I am gonna recover the bios of my computer through the CMOS. I am looking for the motherboard specifications of this mode of computer and find the CMOS reset steps. However, the product and specification pages don't show any infomation about motherboard, I would like to ask if anyone know where I can find montherboard information of my computer. I would be really grateful if anyone can give me a hand on this. Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

What exactly is the problem with your workstation?

 

Does the diagnostic dual colored power LED blink?

 See quickspecs page 50 for the explanation of the blink code.

Quickspecs

https://www.oneteam.it/wp-content/uploads/2021/12/HP-Z1-G8-TWR-specs.pdf

 

The  HP document below should help.

HP Desktop PC BIOS recovery document

https://support.hp.com/us-en/document/ish_3966820-3438449-16

 

As far as I can tell, your PC does not have the Sure Start feature, so follow the generic steps procedure to reset the CMOS.

 

 

I have made an internal  request for more information on your HP Z1 G8 workstation. I can understand your frustration in not being able to locate information on the motherboard.

 

A helpful HP SME @IT_WinSec  provided some great  information.

Here is the manual. See the troubleshooting information there.

https://h10032.www1.hp.com/ctg/Manual/c07367360.pdf



I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

2 REPLIES 2
HP Recommended

What exactly is the problem with your workstation?

 

Does the diagnostic dual colored power LED blink?

 See quickspecs page 50 for the explanation of the blink code.

Quickspecs

https://www.oneteam.it/wp-content/uploads/2021/12/HP-Z1-G8-TWR-specs.pdf

 

The  HP document below should help.

HP Desktop PC BIOS recovery document

https://support.hp.com/us-en/document/ish_3966820-3438449-16

 

As far as I can tell, your PC does not have the Sure Start feature, so follow the generic steps procedure to reset the CMOS.

 

 

I have made an internal  request for more information on your HP Z1 G8 workstation. I can understand your frustration in not being able to locate information on the motherboard.

 

A helpful HP SME @IT_WinSec  provided some great  information.

Here is the manual. See the troubleshooting information there.

https://h10032.www1.hp.com/ctg/Manual/c07367360.pdf



I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Hi Erico,

 

Many thanks for your reply. I have managed to reset the CMOS through the generic steps procedure. 

 

Best,

Hao

my testing
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.