Unable to install a known good discrete video card

[jmarkwolf]

My new HP envy desktop has integrated Intel graphics 630. I want to defeat the integrated graphics in favor of a discrete graphics card. The card is a small Nvidia Quadro 2000 half length/height card that draws a max of 85watts.

Anytime the card is installed in the PCI-ex X16 slot, the integrated graphics stop working (might be normal, can't confirm), but the discrete card does not produce a video signal either. This happens with two different discrete cards, both of which work fine in my old HP Pavilion Win7 box. The HP Envy has a 180 watt power supply which I would assume is adequate to at least get an "idling" discrete card working.

Can anyone suggest anything I'm over looking?

[Grzwacz]

Greetings,

Welcome to the forum.

I am not a HP employee.

Did you disable Secure boot and enable Legacy support in the BIOS (Link) before installing the graphics card?

Regards

[jmarkwolf]

Right you are Grzwacz.

I followed your suggestion, disabled the secure boot and enabled the Legacy support, and magically my card started working. Thank you for the suggestion. How did you come to be aware of this solution?

Unfortunately, the card didn't fix the issue I hoped it would, and I didn't want to risk reduced security in the mean time, so I removed the card and will live with the integrated Intel Graphics 630, at least for now.

Apparently this also means that this card is not fully compatible with Win10, even with the Win10 drivers. So I'm hoping Santa brings me a new low power graphics card compatible with Win10 and the fussy software I use.

Any further tips gratefully received.

Thanks again.

[Grzwacz]

Hi Jmarkwolf,

You're very welcome.

Did some research on the UEFI BIOS and Secure boot.

I don't know the issue you are having with the replacement graphics card so I can't provide any additional tips.

I can tell you the 180 watt power supply is a roadblock if you need a higher powered graphics card to run video editing software or you are trying to play AAA games at high frame rates.

Regards

[jmarkwolf]

Hi Grzwacz

The only immediate problem I'm having is the inability to drag a tab from one screen to the other, on some electronics CAD software. The tab simply snaps back to the first screen when you release it. Other users of this same software are experiencing the same issue. I was hoping the discrete card might resolve the issue, but no. The workaround is to right click on the tab, open it in a new window, and drag the whole window to the other screen. A little clumsy but it works.

The Nvidia Quadro 2000 is one of the discrete cards certified to work with previous versions of Solidworks mechanical modeling software, which is why I bought it. I see that Solidworks has removed this particular card from the certified list on the current revision of Solidworks software, so there is likely a new card in my future.

I hear you on the 180 watt power supply. I'm looking for a larger one now, but can't find any reference to the name of the case size of my HP Envy TE01-0034, in order to buy the correct P.S.

An interesting anecdote: I had a great deal of trouble getting Dassault software (Solidworks, DraftSight) to work properly some years back. Turns out their software would misbehave if the shortcut existed on one screen, and the software opened on the other! Chased that one for a few days. The proper card fixed that issue.

Good thing that computers are just a passing fad!