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Locked

‎11-25-2024 11:46 AM

HP Recommended
Product: HP ENVY 34 inch All-in-One Desktop

Hi,

I am trying to update the RAM in an HP ENVY 34 inch All-in-One Desktop from 8GB to 16GB - but I am getting an unsupported memory warning when I restart the machine - Currently installed RAM SK Hynix HMCG66MEBSA092N BA  additional RAM Integral HMCG66MEBSA092N IN which says it is  equivalent to SK Hynix HMCG66MEBSA092N

 

Do HP still lock the BIOS for no HP RAM and if not any ideas what is wrong?

 

TIA

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