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JinLai
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Message 1 of 2
143
Flag Post

Unsupported cpu installed

‎05-03-2021 04:51 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I upgraded my system from a i3 3220 to a i5 2500k cpu on a lga 1155 socket mobo, but it says that cpu not support even tho it is compatible why is that?

16200390237873002061615456585638.jpg

 

1 REPLY 1
TheOldMan
Level 15
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Message 2 of 2
Flag Post

‎05-03-2021 05:33 AM

HP Recommended

Without the complete model number, it is not possible to tell if that CPU is supported or not.

Please post the complete model number of the PC so I can see what CPU's are supported by the motherboard.

The statement "even tho it is compatible" is probably not true.  If you made the assumption that because the CPU's use the same socket, that is only one parameter that has to met.


I'm not an HP employee.
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