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‎08-01-2023 07:15 PM

HP Recommended
Product: HP Pavilion All-in-One PC 24-ca0000a (39X69AV)

I keep getting these two prompts for intall:

 

+ Realtek RTL8xxx Series Bluetooth Driver for Microsoft Windows 10 (DCHU)
SoftPaq number: sp136892 Version: 1.9.1038.3008

 

+ Realtek RTL8xxx Series Bluetooth Driver for Microsoft Windows 10 (DCHU)
SoftPaq number: sp143863 Version: 1.9.1051.3004 Size: 1.79 MB

 

They've "installed" twice already. Not sure why I keep getting these update alerts every time I reboot my computer. I shut it down every night. No issues with sound or bluetooth that I know of. Should I just ignore/delete update?

Category:
1 person had the same question
1 REPLY 1

‎08-01-2023 07:21 PM

HP Recommended

Hi:

 

If you have checked the Realtek BT driver under the Bluetooth device manager category, and it indicates it is on version 1.9.1051.3004, then you can delete those driver update notices from the HP Support Assistant.

 

BTW, there is a newer BT driver version than either of those available:

 

Realtek RTL8xxx Series Bluetooth Driver

 

1.10.1061.3001

 

https://ftp.hp.com/pub/softpaq/sp147501-148000/sp147608.exe 

 

 

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