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‎04-23-2023 12:36 PM

HP Recommended
Product: HP Pavilion 23.8 inch All-in-One Desktop PC 24-k1000i (1T5M0AV)

Updated BIOS 4/22/23. Now machine freezes, or locks up, or goes black and beeps. The only way I can find to get the machine up and running again is to unplug it. 

What I want to do is revert to my previous BIOS. The BIOS upgraded stated that it was setting a new recovery point, IT DID NOT and it erased all my recovery points.

Category:
1 REPLY 1

‎04-26-2023 09:12 AM

HP Recommended

Hi @johlic 

 

Welcome to the HP support community.


I understand that you are not able to print your E-maiHP Pavilion 23.8 Inch All-In-One Desktop PC 24-K1000i, I am glad to assist you.

 

Here is the link with the troubleshooting steps:- Click here.

 

Please perform these steps and Feel free to reply to your public post for any further assistance.


Thank you for being a Valuable Member of our HP Family.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

 

-Regards,

Raj2111
I am an HP Employee

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