Upgradability

[SharkPower664]

I have a Hp 15s gr0007au laptop, I have upgraded it to 4x2 ddr4 ram (8gb), originally 4x1 ddr4 ram (4gb), I plan on upgrading to 16gb of ram where it is 8x2 ddr4 ram. I wanted to verify whether if it were possible to upgrade my laptop to 16gb or 12gb or if 8gb is the maximum capacity that this laptop can handle.

Thanks.

[Paul_Tikkanen · Accepted solution]

Hi:

Notebooks with the AMD Ryzen™ 3 3250U processors should be able to support 2 x 16 GB of memory.

Chapter 1 of the service manual indicates it will support 2 x 8 GB of memory.

Maintenance and Service Guide (hp.com)

You can do this to confirm how much memory your notebook can support:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.