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kozdis
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Message 1 of 7
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Flag Post

Solved!

Upgrade BIOS HP Pavilion 500-210qe

HP Recommended
Pavilion 500-210qe

Hello.

 

I have a problem to UPGRADE BIOS in my Desktop.

I have right now  v.80.07 and I found I can UPGRADE to v.80.20

but unfortunately I can't find any file on the web.

 

Mainboard IPM87-MP 

I wanted upgrade my CPU i5-4430 to i7-7490 but unfortunately the BIOS 80.07 not recognize it .

I hope after UPGRADE I can see my new "oldie" CPU.

 

The file what I need is sp70923.exe .

Maybe somebody has this file and can share it. 

 

Thanks

Kozdis

1 ACCEPTED SOLUTION

Accepted Solutions
Prométhée
Level 16
9,514 9,373 966 3,368
Message 3 of 7
Flag Post
HP Recommended

Hello
remarks!
If the bios version is not available, either it is because it is not provided for your computer, version of the motherboard!
Either for some reason, can be important, this last one has been withdrawn and is not available any more, it can happen with an unstable, dangerous version or whatever else!

not available in the version of windows searched for from the drivers page
Your computer should be this

https://support.hp.com/us-en/product/hp-pavilion-500-200-desktop-pc-series/5399647/model/5399833/doc...

 

motherboard, and processors validated / tested by hp

  • Manufacturer: Pegatron
  • HP name: Memphis-S
Must select one of the following options:
 
  • Core i5-4430 (Haswell) (84W) 3.0 GHz
  • Core i5-4440 (Haswell) (84W) 3.1 GHz
  • Core i5-4440S (Haswell) (65W) 2.8 GHz
  • Core i5-4570 (Haswell) (84W) 3.2 GHz
  • Core i5-4670 (Haswell) (84W) 3.4 GHz
  • Core i7-4770 (Haswell) (84W) 3.4 GHz
  • Core i7-4771 (Haswell) (84W) 3.5 GHz

 Motherboard Specifications, (Memphis-S)

  • Manufacturer name: Pegatron
  • HP/Compaq name: Memphis-S
  • SSID: 2AF7
  Processor upgrade information
  • TDP: Up to 84 W
  • Socket type: LGA 1150 (Socket-H2)
  • Motherboard supports the following processor upgrades:
    Processor
    TDP
    Integrated Graphics
    Intel Celeron G1820 (Haswell) 2.7 GHz Dual Core
    54 W
    Intel HD Graphics (GT1)
    Intel Pentium G1840 (Haswell) 2.8 GHz Dual Core
    53 W
    Intel HD Graphics (GT1)
    Intel Pentium G3220 (Haswell) 3.0 GHz Dual Core
    54 W
    Intel HD Graphics (GT1)
    Intel Pentium G3240 (Haswell) 3.1 GHz Dual Core
    53 W
    Intel HD Graphics (GT1)
    Intel Pentium G3250 (Haswell) 3.2 GHz Dual Core
    53 W
    Intel HD Graphics (GT1)
    Intel Core i3-4130 (Haswell) 3.4 GHz Dual Core
    54 W
    Intel HD Graphics 4400 (GT2)
    Intel Core i3-4150 (Haswell) 3.5 GHz Dual Core
    54 W
    Intel HD Graphics 4400 (GT2)
    Intel Core i3-4160 (Haswell) 3.5 GHz Dual Core
    54 W
    Intel HD Graphics 4400 (GT2)
    Intel Core i3-4330 (Haswell) 3.5 GHz Dual Core
    54 W
    Intel HD Graphics 4400 (GT2)
    Intel Core i5-4430 (Haswell) 3.0 GHz Quad Core
    84 W
    Intel HD Graphics 4600 (GT2)
    Intel Core i5-4440 (Haswell) 3.1 GHz Quad Core
    84 W
    Intel HD Graphics 4600 (GT2)
    Intel Core i5-4460 (Haswell) 3.4 GHz Quad Core
    84 W
    Intel HD Graphics 4600 (GT2)
    Intel Core i5-4460S (Haswell) 3.1 GHz Quad Core
    84 W
    Intel HD Graphics 4600 (GT2)
    Intel Core i5-4570 (Haswell) 3.2 GHz Quad Core
    84 W
    Intel HD Graphics 4600 (GT2)
    Intel Core i5-4670 (Haswell) 3.4 GHz Quad Core
    84 W
    Intel HD Graphics 4600 (GT2)
    Intel Core i7-4770 (Haswell) 3.4 GHz Quad Core
    84 W
    Intel HD Graphics 4600 (GT2)
    Intel Core i7-4771 (Haswell) 3.5 GHz Quad Core
    84 W
    Intel HD Graphics 4600 (GT2)
    Intel Core i7-4790 (Haswell) 3.6 GHz Quad Core
    84 W
    Intel HD Graphics 4600 (GT2)
    Intel Core i7-4790S (Haswell) 3.2 GHz Quad Core
    65 W
    Intel HD Graphics 4600 (GT2)

     

    windows 7

    HP Consumer Desktop PC BIOS Update (ROM Family SSID 2AF7)

    80.23 Rev.A5.4 MBJul 28, 2016

    Download

     

     

    Previous version
     

    HP Consumer Desktop PC BIOS Update (ROM Family SSID 2AF7)

    80.22 Rev.A5.2 MBDec 11, 2015Download
     
     
     

     

     
     

    HP Consumer Desktop PC BIOS Update (ROM Family SSID 2AF7)

    80.21 Rev.A5.1 MBOct 2, 2015Download
     
     
     

     


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6 REPLIES 6
TheOldMan
Level 15
Level 15
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Message 2 of 7
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HP Recommended

I did not find the file you asked for -  sp70923.exe.  I found a description for that update, however.

And I found this BIOS update that has the same description and explanation as the sp70923.exe . It does include a microcode update.  It is for Windows 8.1, though.    I do not know if that will cause a problem since you do not mention the Windows version.


I'm not an HP employee.
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Prométhée
Level 16
9,514 9,373 966 3,368
Message 3 of 7
Flag Post
HP Recommended

Hello
remarks!
If the bios version is not available, either it is because it is not provided for your computer, version of the motherboard!
Either for some reason, can be important, this last one has been withdrawn and is not available any more, it can happen with an unstable, dangerous version or whatever else!

not available in the version of windows searched for from the drivers page
Your computer should be this

https://support.hp.com/us-en/product/hp-pavilion-500-200-desktop-pc-series/5399647/model/5399833/doc...

 

motherboard, and processors validated / tested by hp

  • Manufacturer: Pegatron
  • HP name: Memphis-S
Must select one of the following options:
 
  • Core i5-4430 (Haswell) (84W) 3.0 GHz
  • Core i5-4440 (Haswell) (84W) 3.1 GHz
  • Core i5-4440S (Haswell) (65W) 2.8 GHz
  • Core i5-4570 (Haswell) (84W) 3.2 GHz
  • Core i5-4670 (Haswell) (84W) 3.4 GHz
  • Core i7-4770 (Haswell) (84W) 3.4 GHz
  • Core i7-4771 (Haswell) (84W) 3.5 GHz

 Motherboard Specifications, (Memphis-S)

  • Manufacturer name: Pegatron
  • HP/Compaq name: Memphis-S
  • SSID: 2AF7
  Processor upgrade information
  • TDP: Up to 84 W
  • Socket type: LGA 1150 (Socket-H2)
  • Motherboard supports the following processor upgrades:
    Processor
    TDP
    Integrated Graphics
    Intel Celeron G1820 (Haswell) 2.7 GHz Dual Core
    54 W
    Intel HD Graphics (GT1)
    Intel Pentium G1840 (Haswell) 2.8 GHz Dual Core
    53 W
    Intel HD Graphics (GT1)
    Intel Pentium G3220 (Haswell) 3.0 GHz Dual Core
    54 W
    Intel HD Graphics (GT1)
    Intel Pentium G3240 (Haswell) 3.1 GHz Dual Core
    53 W
    Intel HD Graphics (GT1)
    Intel Pentium G3250 (Haswell) 3.2 GHz Dual Core
    53 W
    Intel HD Graphics (GT1)
    Intel Core i3-4130 (Haswell) 3.4 GHz Dual Core
    54 W
    Intel HD Graphics 4400 (GT2)
    Intel Core i3-4150 (Haswell) 3.5 GHz Dual Core
    54 W
    Intel HD Graphics 4400 (GT2)
    Intel Core i3-4160 (Haswell) 3.5 GHz Dual Core
    54 W
    Intel HD Graphics 4400 (GT2)
    Intel Core i3-4330 (Haswell) 3.5 GHz Dual Core
    54 W
    Intel HD Graphics 4400 (GT2)
    Intel Core i5-4430 (Haswell) 3.0 GHz Quad Core
    84 W
    Intel HD Graphics 4600 (GT2)
    Intel Core i5-4440 (Haswell) 3.1 GHz Quad Core
    84 W
    Intel HD Graphics 4600 (GT2)
    Intel Core i5-4460 (Haswell) 3.4 GHz Quad Core
    84 W
    Intel HD Graphics 4600 (GT2)
    Intel Core i5-4460S (Haswell) 3.1 GHz Quad Core
    84 W
    Intel HD Graphics 4600 (GT2)
    Intel Core i5-4570 (Haswell) 3.2 GHz Quad Core
    84 W
    Intel HD Graphics 4600 (GT2)
    Intel Core i5-4670 (Haswell) 3.4 GHz Quad Core
    84 W
    Intel HD Graphics 4600 (GT2)
    Intel Core i7-4770 (Haswell) 3.4 GHz Quad Core
    84 W
    Intel HD Graphics 4600 (GT2)
    Intel Core i7-4771 (Haswell) 3.5 GHz Quad Core
    84 W
    Intel HD Graphics 4600 (GT2)
    Intel Core i7-4790 (Haswell) 3.6 GHz Quad Core
    84 W
    Intel HD Graphics 4600 (GT2)
    Intel Core i7-4790S (Haswell) 3.2 GHz Quad Core
    65 W
    Intel HD Graphics 4600 (GT2)

     

    windows 7

    HP Consumer Desktop PC BIOS Update (ROM Family SSID 2AF7)

    80.23 Rev.A5.4 MBJul 28, 2016

    Download

     

     

    Previous version
     

    HP Consumer Desktop PC BIOS Update (ROM Family SSID 2AF7)

    80.22 Rev.A5.2 MBDec 11, 2015Download
     
     
     

     

     
     

    HP Consumer Desktop PC BIOS Update (ROM Family SSID 2AF7)

    80.21 Rev.A5.1 MBOct 2, 2015Download
     
     
     

     


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
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kozdis
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Message 4 of 7
Flag Post
HP Recommended

Thank you very much

I couldn't find the BIOS you put on the bottom.

 

I UPGRADE my BIOS to 80.23 but it doesn't change anything and CPU doesn't work.

I bought this CPU a week ago on eBay and I don't know for sure is working or not.

 

When I buy another one I return to that post and tell the story.

 

Thanks again 

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TheOldMan
Level 15
Level 15
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Message 5 of 7
Flag Post
HP Recommended

While I apologize for the fact I overlooked the request about the new CPU - i7-7490.  If you look at the list of CPU's that @Prométhée  so kindly posted, you will see that the i7-7490 is not on there.  From the info of the CPU - i7-7490 - it is not a real type number.  Did you actually mean a i7-4790 ?


I'm not an HP employee.
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Prométhée
Level 16
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Message 6 of 7
Flag Post
HP Recommended

indeed, I gave the list, so that you can check if the processor is listed!
As mentioned by, two possibilities:
the processor is in the list, you made a mistake on the nomination, it may be defective!
The processor is not in the list, it is very likely that it is not compatible even after updating the bios!

sorry

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
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kozdis
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Message 7 of 7
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I have two possibilities .. I agree with you but:

 

The list: "Must select one of the following options:"

doesn't have i7-4790 because my computer was made in 2013.

i7-4790 was made in Q2, 2014 but the motherboard support i7-4790.

 

That last BIOS 80.23 was released in 2016 that I think support i7-4790.

The first question is whether HP has blocked the i7-4790 support on this model or not.

The second possibility is that CPU is broken.

 

Just in case I ordered already i7-4770 and I think will be work.

 

Thank you all.

 

Kind regards

Kozdis

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