• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎02-08-2021 12:29 PM

HP Recommended
Product: ENVYPhoenix 800-030qe
Operating System: Microsoft Windows 10 (64-bit)

Hello All,

 

I have the HP ENVYPhoenix 800-030qe with the 2AF3 motherboard v1. My current CPU is Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz and I am presently not having any issues with it. However, I am wondering if I would be able to upgrade the CPU to the latest i7 that takes DDR3 memory?

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-08-2021 01:00 PM - edited ‎02-08-2021 01:00 PM

HP Recommended

Hi:

 

According to the specs for your PC, it has the Kaili motherboard.

 

HP ENVY Phoenix 800-030qe Product Specifications and Configurable Options | HP® Customer Support

 

Below is the link to the Kaili motherboard specs, which has the processor upgrade information...

 

HP and Compaq Desktop PCs - Motherboard Specifications, MS-7826 (Kaili) | HP® Customer Support

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎02-08-2021 01:00 PM - edited ‎02-08-2021 01:00 PM

HP Recommended

Hi:

 

According to the specs for your PC, it has the Kaili motherboard.

 

HP ENVY Phoenix 800-030qe Product Specifications and Configurable Options | HP® Customer Support

 

Below is the link to the Kaili motherboard specs, which has the processor upgrade information...

 

HP and Compaq Desktop PCs - Motherboard Specifications, MS-7826 (Kaili) | HP® Customer Support

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.