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‎08-27-2017 06:34 PM

HP Recommended
Product: EliteDesk 800 G1 SFF - E0E09UP
Operating System: Microsoft Windows 10 (64-bit)

Hi,  I have bought a new graphics card, MSI GT 1030 2GH LP OC (Low profile Slient).

But when i insert the card, it will not start up.

System is running by Bios ver 2.7.  How can i get this card to work?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-29-2017 10:28 AM - edited ‎08-29-2017 10:34 AM

HP Recommended

Hi,

 

Nvidia recommends a 300W system power supply for use with the GT 1030.  See the NVIDIA site.  The GT 1030 is a 30 watt card so you are "pushing the envelope" as they say.

 

Try reseating the card and recheck the cables.

 

You might try legacy mode set to enable and secure boot set to disabled in the BIOS.

HP ENVY 6055, >Custom PC - Z690, i9-12900K, 32GB DDR5 5600, quad NVMe drives 4K screen, NVIDIA 3080 10GB

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3 REPLIES 3

‎08-29-2017 12:28 AM

HP Recommended

Config System UEFI Boot Only. System video output like pictureerror video card.jpg

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‎08-29-2017 10:28 AM - edited ‎08-29-2017 10:34 AM

HP Recommended

Hi,

 

Nvidia recommends a 300W system power supply for use with the GT 1030.  See the NVIDIA site.  The GT 1030 is a 30 watt card so you are "pushing the envelope" as they say.

 

Try reseating the card and recheck the cables.

 

You might try legacy mode set to enable and secure boot set to disabled in the BIOS.

HP ENVY 6055, >Custom PC - Z690, i9-12900K, 32GB DDR5 5600, quad NVMe drives 4K screen, NVIDIA 3080 10GB
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‎09-05-2017 07:25 AM

HP Recommended

I'm warranty card and MSI replaced new card. It's worked good.

 

Thank you for your support

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