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HP Recommended
HP ENVY h8-1420t CTO Desktop PC
Microsoft Windows 10 (64-bit)

Whenever I have a zoom video conference meeting for like 5~10 min, the fan will spin like crazy w/ lots of noise,
and eventually, the conference ends up with a complete blackout display.  I can still hear others talking, and I think 
they can see my video, but it's just I left with a black screen.

I'm thinking this is due to the old low-end graphics card, NVIDIA GeForce GT 630 on the PC.
What are the recommended upgrades without the need to change my memory/power supply?
Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello

@leleclub 
your computer already has quite a few years ahead of it

Introduction date

02-Nov-2012


if you've never done it, give it a little "freshness" by cleaning it
but be careful, do this correctly, see for example this video

Reducing Heat Inside the Computer to Prevent Overheating | HP Computers | HP - YouTube

Fan is Noisy and Spins Constantly (Windows)

Reduce heat inside the computer to prevent overheating
If necessary, because not better, and a video card is necessary you have one or two examples of compatible video cards here

HP ENVY h8-1420t Product Specifications and Configurable Options

Check some models require a more powerful power supply

Must select one of the following options:
  • 300W
  • 460W
  • 600W
Must select one of the following options:
  • Integrated Graphics (Intel HD 2000 Graphics or Intel HD 3000 Graphics for Sandy Bridge processors: Intel HD 2500 or Intel HD 4000 Graphics for Ivy Bridge processors)
  • GeForce GT 620 (1 GB)
  • GeForce GT 630 (2 GB)
  • GeForce GT 640 (3 GB)
  • GeForce GTX 660 (1.5 GB)
  • GeForce GTX 680 (2 GB)
  • Radeon HD 7570 (1 GB)
  • Radeon HD 7570 (2 GB)
  • Radeon HD 7670 (1 GB)
  • Radeon HD 7770 (2 GB)
  • Radeon HD 7950 (3 GB)

I have the same type of computer same motherboard
i added a crucial mx500 ssd, it may help too

https://support.hp.com/fr-fr/product/hp-pavilion-hpe-h9-1200-phoenix-desktop-pc-series/5258492/model...

 

if you need a replacement, you have many documents available

Replacing the Graphics Card and Expansion Cards in HP Pavilion HPE h8-1000 and HP ENVY 700 Desktop S...

 Replacing or Adding a Hard Drive in HP Pavilion HPE h8 Desktop Series PCs

 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

View solution in original post

2 REPLIES 2
HP Recommended

@leleclub --Overheating may be your issue.

 

I have a desktop with an Intel dual-core processor, running at 2.2 Ghz, with the "standard" integrated video-adapter -- nothing "fancy" nor "high-end".

 

During ZOOM, if I launch the Windows "Task Manager", I get a brief "break-up" of the audio/video stream.

Then, the "Performance" tab of Task Manager shows that my CPU is over 80% busy.

 

My conclusion is that my computer is BARELY fast-enough to run ZOOM, but not to have other open windows (web-browser, Microsoft Office) that are active.  But, I do not hear the computer's fan speeding-up.

 

Free software, such as SPECCY, shows various temperatures inside the desktop, but nothing exceeding 65 degrees.

 

So, download/install/run the free version of SPECCY, before starting a ZOOM session, to get "base-line" values.  Then, minimize its window, and open your ZOOM session. After a few minutes, "de-minimize" SPECCY's window, "refresh" the view, and view the current temperatures.  Anything running "hotter" ?

 

Note that your  motherboard detects "increased temperatures", and speeds-up the fan(s), which causes more noise.

 

Keep the air-exhaust vents of your computer unimpeded, and away from any room's wall (or back-wall of a "computer cabinet") to allow the fans to exhaust the warm air into your room.

 

 

 

 

HP Recommended

Hello

@leleclub 
your computer already has quite a few years ahead of it

Introduction date

02-Nov-2012


if you've never done it, give it a little "freshness" by cleaning it
but be careful, do this correctly, see for example this video

Reducing Heat Inside the Computer to Prevent Overheating | HP Computers | HP - YouTube

Fan is Noisy and Spins Constantly (Windows)

Reduce heat inside the computer to prevent overheating
If necessary, because not better, and a video card is necessary you have one or two examples of compatible video cards here

HP ENVY h8-1420t Product Specifications and Configurable Options

Check some models require a more powerful power supply

Must select one of the following options:
  • 300W
  • 460W
  • 600W
Must select one of the following options:
  • Integrated Graphics (Intel HD 2000 Graphics or Intel HD 3000 Graphics for Sandy Bridge processors: Intel HD 2500 or Intel HD 4000 Graphics for Ivy Bridge processors)
  • GeForce GT 620 (1 GB)
  • GeForce GT 630 (2 GB)
  • GeForce GT 640 (3 GB)
  • GeForce GTX 660 (1.5 GB)
  • GeForce GTX 680 (2 GB)
  • Radeon HD 7570 (1 GB)
  • Radeon HD 7570 (2 GB)
  • Radeon HD 7670 (1 GB)
  • Radeon HD 7770 (2 GB)
  • Radeon HD 7950 (3 GB)

I have the same type of computer same motherboard
i added a crucial mx500 ssd, it may help too

https://support.hp.com/fr-fr/product/hp-pavilion-hpe-h9-1200-phoenix-desktop-pc-series/5258492/model...

 

if you need a replacement, you have many documents available

Replacing the Graphics Card and Expansion Cards in HP Pavilion HPE h8-1000 and HP ENVY 700 Desktop S...

 Replacing or Adding a Hard Drive in HP Pavilion HPE h8 Desktop Series PCs

 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
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