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‎08-17-2022 07:21 AM - edited ‎08-17-2022 08:27 AM

HP Recommended
Product: 550-158nf

Hello,
I have a pc with windows 10 with 4 GB of DDR3L RAM and I would like to increase it to 8 GB.


I added a 4 GB DDR3 module and the BIOS does not detect it.
I got a message telling me that the module is not installed.


The motherboard normally supports DDR3L by default, and the one installed so far was DDR3.


Is it possible to make these 2 bars coexist?


I looked in the BIOS but I don't see any particular option for setting the RAM.
The BIOS was recently updated.

 

driverscloud and cpuz correctly detect memory in windows 10, but not BIOS.

 

Regards

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Accepted Solutions

‎08-17-2022 09:01 AM - edited ‎08-17-2022 09:13 AM

HP Recommended

@Vlotho,

 

Welcome to our HP User Forum!

 

Your HP Pavilion 550-158nf according to: https://support.hp.com/us-en/document/c04826646

 and: https://www.crucial.com/compatible-upgrade-for/hp---compaq/pavilion-550-158nf#memory, can be fitted with up to 2 x 8GB of DDR3L PC3L-12800, 1600 MHz, Non-ECC, UDIMM, 240-pin RAM

 

Preferably you should install matching/identical DDR3L RAM sticks.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777

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‎08-17-2022 09:01 AM - edited ‎08-17-2022 09:13 AM

HP Recommended

@Vlotho,

 

Welcome to our HP User Forum!

 

Your HP Pavilion 550-158nf according to: https://support.hp.com/us-en/document/c04826646

 and: https://www.crucial.com/compatible-upgrade-for/hp---compaq/pavilion-550-158nf#memory, can be fitted with up to 2 x 8GB of DDR3L PC3L-12800, 1600 MHz, Non-ECC, UDIMM, 240-pin RAM

 

Preferably you should install matching/identical DDR3L RAM sticks.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777

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