Upgrade RAM

[jwells_1]

Hi,

dmidecode reports that my computer has only one 8gb RAM module install at DIMM 1. I would like to upgrade my RAM. Do i have to install another 8 gb DDR4 module into DIMM 0 or can i install a 16gb module into that location alongside the 8gb i already have?

Thanks,

J. Wells

[Paul_Tikkanen · Accepted solution]

Hi:

According to the memory upgrade specs on your PC's info page, it supports 2 x 8 GB of memory.

Click on the motherboard specs link.

HP All-in-One - 24-dd0010 Product Specifications | HP® Customer Support

Supports up to 16 GB (unbuffered) with two 8 GB DIMMs on 64-bit systems

The Crucial memory report for your PC indicates that it can support up to 32 GB of memory.

HP - Compaq HP 24-dd0010 All-in-One | Memory RAM & SSD Upgrades | Crucial.com

Below is the link to the service guide where you can find the memory removal and replacement procedure.

Upgrading and Servicing Guide (EMEA with shipping label) (hp.com)

There is also this service teardown video:

Removing & Replacing Parts | HP 22, 24 and 27 All-in-One PCs | HP Computer Service | @HPSupport - Yo...

[jwells_1]

Thank you very much!

[Paul_Tikkanen]

You're very welcome.