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‎01-31-2021 02:52 AM

HP Recommended
Product: HP Pavilion All-in-One 24-xa0xxx
Operating System: Microsoft Windows 10 (64-bit)

I am running out of space on the system drive (Windows 10) and want to upgrade the 256GB SSD drive to 512GB SSD.  I think I am capable of cloning the existing SSD drive to the new drive but would welcome any suggestions to ensure this goes well.  I would also like to know how to get access to the hard drive as there does not appear to be any screws at the back of the computer where all the cable plug in.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-01-2021 11:51 AM

HP Recommended

You are welcome, @casey42!

 

Here is the Upgrading and Servicing Guide.  Beginning on Page 7 there are instruction on the components and how to open the case.  Also, here is a video that will give you more help:

 

 

It is for your model series, not for your specific model.  It still should be useful.  It shows that there are no screws involved.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

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5 REPLIES 5

‎01-31-2021 11:28 AM - edited ‎01-31-2021 11:29 AM

HP Recommended

@casey42 , welcome back to the Community.

 

What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎02-01-2021 04:05 AM

HP Recommended

The product number is 5MJ74EA#ABU.  Thanks for responding.

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‎02-01-2021 11:51 AM

HP Recommended

You are welcome, @casey42!

 

Here is the Upgrading and Servicing Guide.  Beginning on Page 7 there are instruction on the components and how to open the case.  Also, here is a video that will give you more help:

 

 

It is for your model series, not for your specific model.  It still should be useful.  It shows that there are no screws involved.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No

‎02-01-2021 12:00 PM

HP Recommended

Many thanks for your assistance.

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‎02-01-2021 12:02 PM

HP Recommended

You are very welcome, @casey42!  I am always glad to help.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
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