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- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Upgrade Video Card

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10-26-2021 04:05 AM
Hi, so I love my computer, but I have not been able to play one of my favorite games on it since I got it (Sims 4). I tried adjusting settings as other forums suggested, but game play is still not running smoothly. I was told to try and upgrade the video card if possible. I don't know if it Is.
The minimum requirements are:
- CPU : Intel Core 2 Duo | AMD Athlon 64 Dual-Core 4000+
- RAM : 2 GB RAM
- HDD : 15 GB available space
- GPU : NVIDIA GeForce 6600 | ATI Radeon X1300 | Intel GMA X4500
- OS : Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10
- Screen Resolution : 1024 × 768 or better
- Direct X : DirectX 9.0c Compatible
- Network : Broadband Internet connection
The recommended requirements are:
- CPU : Intel Core i5 | AMD Athlon X4
- RAM : 4 GB RAM
- HDD : 15 GB available space
- GPU : NVIDIA GTX 650
- OS : 64-bit 64 Windows 7, Windows 8, Windows 8.1, or Windows 10
- Screen Resolution : 1024 × 768 or better
- Direct X : DirectX 9.0c Compatible
- Network : Broadband Internet connection
IIf it is please let me know what route I should go if not maybe there is a maximum video card I can replace my current one with?
Thank!
10-26-2021 05:00 AM
I see you tagged the Hp slim desktop 290-a0030 as the PC. If that is the case, there is not video card as it used integrated graphics from the CPU. The is no PCIExpress slot either, on the Cosmo A4 motherboard,
Sorry. If the PC model is different, then there might be an alternative.
I'm not an HP employee.
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10-26-2021 11:18 AM
Hello
[start]
This is an automatic response
in order to avoid writing the same thing each time
Some elements may therefore not apply to you
To be able to answer you effectively, we need some information
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer
HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
Give the full name with the product number P / N
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb
Give the full version of windows
for windows 10 type winver in the search box
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