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HP Recommended
HP Compaq dc5800
Microsoft Windows 10 (64-bit)

Hi folks.

Enclosed find 2 pic´s showing some details of my PC

 

My problem is that when I try to run Google Earth Pro I get a message my graphic card cannot run this program. 

 

Can I have any advise (other than bying a new desktop) how I can solve this. 

Is it possible to install a graphic card to this board that can improve this mashine???

 

Sorry for my poor language on this subject.

Any input on this to "the old man" will be highly apreciated :Surprise:

 

Regards

MichaelE3

graphic-card_1.PNGgraphic-card-2.PNG

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

I think the one on the left would be the best bet for you if you have the small form factor.

 

If you have the MT, you can get either of the ones with 2 GB of memory.

 

The one on the right is cheaper but it is the same model.

 

Here is the link to the F10 setup guide for where to access the BIOS settings.

 

See page 11 and 12--Device Options.

 

There will be no onboard audio setting there until you install the video card.

 

http://h10032.www1.hp.com/ctg/Manual/c01363881

View solution in original post

7 REPLIES 7
HP Recommended

Hi:

 

I recommend the AMD Radeon HD 6450 graphics card which works with W10, and can be mounted in either the dc5800 MT or SFF, and will work with either power supply.

 

They are also pretty inexpensive.   In the USA they cost around $35 - $40 USD

 

https://www.amazon.com/Sapphire-Radeon-PCI-Express-Graphics-100322L/dp/B004WYV8Z6/ref=sr_1_5?s=elect...

 

Because you have an old model PC, whenever you install a graphics card with a HDMI port, the onboard audio gets disabled.

 

The fix is easy...go into the BIOS>Advanced tab> find the Device Options section,  find the onboard audio setting.

 

It will be set to Disabled.  Change the setting to Enabled, save the setting where you made the change, and again when you exit the BIOS.

 

Upon restarting the PC, the onboard sound will be back.

 

You should also install the Intel graphics adapter and driver in the device manager and shut down the PC prior to installing a new video card in order to eliminate any driver conflicts between the Intel graphics driver and the AMD graphics driver.

HP Recommended

@Paul_Tikkanen wrote:

Hi:

 

I recommend the AMD Radeon HD 6450 graphics card which works with W10, and can be mounted in either the dc5800 MT or SFF, and will work with either power supply.

 

They are also pretty inexpensive.   In the USA they cost around $35 - $40 USD

 

https://www.amazon.com/Sapphire-Radeon-PCI-Express-Graphics-100322L/dp/B004WYV8Z6/ref=sr_1_5?s=elect...

 

Because you have an old model PC, whenever you install a graphics card with a HDMI port, the onboard audio gets disabled.

 

The fix is easy...go into the BIOS>Advanced tab> find the Device Options section,  find the onboard audio setting.

 

It will be set to Disabled.  Change the setting to Enabled, save the setting where you made the change, and again when you exit the BIOS.

 

Upon restarting the PC, the onboard sound will be back.

 


 



Paul

Thank you for your info.

 

Enclosed please find info af some cards I can get here in Sweden.

Which one would you suggest ???
Will my power supply be ok if I use your suggested card.

 

Also your last paragraph. Could you in more detail advise me what and how I can meet this advise.

Sorry I am def. not a it-pro !!!

Kind regards
MichaelE

 

graphic card.PNG

 

HP Recommended

You're very welcome.

 

I think the one on the left would be the best bet for you if you have the small form factor.

 

If you have the MT, you can get either of the ones with 2 GB of memory.

 

The one on the right is cheaper but it is the same model.

 

Here is the link to the F10 setup guide for where to access the BIOS settings.

 

See page 11 and 12--Device Options.

 

There will be no onboard audio setting there until you install the video card.

 

http://h10032.www1.hp.com/ctg/Manual/c01363881

HP Recommended

Paul

 

Have ordered the 2 GB card.

Will let you know when I am up and running with the new graphics card.

Regard

Michael

HP Recommended

Sounds good.

 

Looking forward to learning about the results.

HP Recommended

Hi Paul

 

Well now i am up and running with new graphics card

Followed all your instructions and all is just super.

 

Mission was to be able to run Google Earth Pro.

Mission completed :LaughingTears:

 

Thank you again for your suport in this matter.

 

Kind regards

Michael

HP Recommended

Anytime, Michael.

 

Glad to have been of assistance.

 

Best Regards,

 

Paul

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.