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‎07-21-2024 09:14 AM

HP Recommended

Looking to upgrade my memory on my hp desktop from 8gb to 16gb.  I’ve managed to buy the exact same 8gb ram as my existing on but the slots are different coloured.  The current ones in an orange slot, do I just put the new one and the same? 

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3 REPLIES 3

‎07-21-2024 10:25 AM

HP Recommended

Hi @SrTr18 

 

Please indicate the complete desktop model or product  number  (SKU) that has this form ASDFG#ABC

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‎07-21-2024 12:23 PM

HP Recommended

HP ENVY x360 Convert 15-ee0000na

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‎07-21-2024 12:28 PM - edited ‎07-21-2024 12:45 PM

HP Recommended

Yes, you can upgrade to 16 GB of DDR4-3200 ram, the laptop supports up to 32 GB, so you can use that free slot to increase the memory to 16 GB or more

 

c06584306.pdf (hp.com)

 

The manual indicates that you can upgrade but you must verify that the memories are not soldered.

 

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