• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Pavilion 590-p0044

I'm looking to upgrade my PC processor with a new processor and was looking at upgrading to AMD Ryzen 5 5500 or AMD Ryzen 5 5600.  Is this a compatible upgrade from the AMD Ryzen 5 2400G?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@TigerJ79 , welcome to the Community.

 

Here are the "Product Specifications" for the computer.  Look at the section titled "Processor upgrade information" for a list of compatible processors.  These processors have all been tested to assure they are fully compatible with the motherboard.  The 5-5500 and 5-5600 are not on the list.  Therefore, they will not be compatible.

 

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

4 REPLIES 4
HP Recommended

@TigerJ79 , welcome to the Community.

 

Here are the "Product Specifications" for the computer.  Look at the section titled "Processor upgrade information" for a list of compatible processors.  These processors have all been tested to assure they are fully compatible with the motherboard.  The 5-5500 and 5-5600 are not on the list.  Therefore, they will not be compatible.

 

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
HP Recommended

Thank you, this was very helpful

HP Recommended

U tha Best.

HP Recommended

Thank you for the kind words, @old_geeksterFAN!  I have never had a fan before. 😉

 

I hope that I can live up to your expectations in the future.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.