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HP Recommended
HP ProDesk 400 G7 Small Form Factor PC IDS Base Model
Microsoft Windows 11

Hello,

My PC is Prodesk 400 G7 SFF with the initial specs: i7-10700, Ram 16GB, HDD 1TB, PSU: 210W

I was purchased 8GB Ram and 256GB SSD M2, it is working well

Then, I purchased a Graphics card Radeon™ R7 430 but the PC restart continuously, is it not enough power supply?

As I have checked here, it should work with this configuration: HP ProDesk 400 G7 Small Form Factor PC - Customizable

Please advise me if we have a higher capacity of PSU?

Thanks.

5 REPLIES 5
HP Recommended

@tuanhust,

 

Welcome to our HP User Forum!


[EDIT:] Your HP ProDesk 400 G7 SFF according to: https://partsurfer.hp.com/partsurfer/?searchtext=7H5B0LS&searchby=product, specifies to have a 210-watt power supply with HP p/n: M27389-001 ("SKO-PSU 210W SFF ENTS20 EPA92 +12V") when a graphics card is mounted.

 

It appears therefore that your PC issues may have a different cause, unrelated to the power supply.

 

Kind Regards,

 

NonSequitur777


HP Recommended

hi

@tuanhust 

as can be seen in your link
this graphics card is optional with no choice of power supply!
this type of card, obviously does not have a big demand, unless it is a particular model!?
If you remove the graphics card does it work again, that's what I understand?
You say you have added memory and an SSD, have you tried it, with just the original memory, and the graphics card?
Sometimes a badly plugged in graphics card can be a problem, check to make sure it is in place

 

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HP Recommended

thanks mate, I will check once again, but the PC worked well without the graphics card.

HP Recommended

thanks. I will try to remove the addtional items and just add the graphics card. 

HP Recommended

If not better, then if possible you should try the graphics card in another computer
also see if this applies ( uefi ) and if it works:

HP Desktop PCs - Computer Does not Start After Installing a Video Card (Windows 10, 😎 | HP® Custome...

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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