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HP Recommended
Pavilion 690-0067c

Hi - looking to upgrade my sons entry level gaming system to 32GB.  Currently has 2x8 (16GB 2666Mhz) total.  First - can this product handle this type of upgrade? If so, then what speed RAM can this take?  Do I need to get 2666Mhz?  

son is complaining about glitchy fortnite anc call of duty.  The processor chip is an AMD Ryzen 7 and graphics card is AMD 550x I think or something low end like that. 

lastly is there a particular brand that is better?  Like corsair vs furyx?

 

many thanks in advance!  Really appreciate the help.

1 ACCEPTED SOLUTION

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HP Recommended

@The-DonDaDa 

 

Its specs

 

      https://support.hp.com/us-en/document/c05953209

 

1. RAM: Yes, you can upgrade to 32GB (2 x 16GB) max. You can use compatible 2666MHz or 3200MHz RAM but machine will only run at 2666MHz. For example

                https://www.crucial.com/memory/ddr4/ct2k16g4dfd8266/ct12337788

                https://www.crucial.com/memory/ddr4/bl2k16g32c16u4b/ct16826194

 

2. VIDEO: It has AMD Radeo RX 550 now with 310W PSU, you can upgrade to a higher card BUT you may also need to upgrade to higher wattage PSU (if available from HP because its connectors to customized Sunflower motherboard).

 

Note:

          https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-Sunflower-motherboard-4x4-PS...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2
HP Recommended

@The-DonDaDa 

 

Its specs

 

      https://support.hp.com/us-en/document/c05953209

 

1. RAM: Yes, you can upgrade to 32GB (2 x 16GB) max. You can use compatible 2666MHz or 3200MHz RAM but machine will only run at 2666MHz. For example

                https://www.crucial.com/memory/ddr4/ct2k16g4dfd8266/ct12337788

                https://www.crucial.com/memory/ddr4/bl2k16g32c16u4b/ct16826194

 

2. VIDEO: It has AMD Radeo RX 550 now with 310W PSU, you can upgrade to a higher card BUT you may also need to upgrade to higher wattage PSU (if available from HP because its connectors to customized Sunflower motherboard).

 

Note:

          https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/HP-Sunflower-motherboard-4x4-PS...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Really appreciate the answer and you taking the time to respond.  Kid has been bugging me non-stop and the current config of 2x8GB (16GB) seems to not be nearly enough to run his games.  A year ago when the pc was purchased it seemed to work ok but now is really slow.

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