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HP Recommended
Compaq Presario CQ5600F
Microsoft Windows 10 (64-bit)

Hi. I have a Compaq Presario CQ5600F Desktop PC that took a power surge. I'm using Windows 10 Pro and  I'd like to upgrade the motherboard from the Pegatron M2N68-LA (Narra5) to the  M2N68-LA (Narra6). I've seen some of these mobo's for sale. Can anyone point me in the right direction. I'm trying to find drivers and maybe installation info. The motherboards I've seen are either used, remanufactured, or "new other" with no accessories.

 
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @stan7926,

 

Thanks for taking an interest in the HP Support Forums! This is a great location to get resolutions and interact with experts from the community. I understand that you require information about a motherboard upgrade for your PC.I’ll be glad to assist you with this.

 

A commendable job was done by doing your bit of research about the motherboard upgrade for your desktop  PC before posting your question in the HP forums. It is always a great pleasure to work with tech-savvy and technically sound customers like you. Kudos to you for that. I am amazed at your technical skills and levels of technical knowledge.

 

At the outset, The specifications are very clear on the HP website. It supports “M2N68-LA (Narra5)”  with drivers, bios and other updates available on the HP website. Regarding the upgrade to  M2N68-LA (Narra6) It may be possible, but before you purchase the product I would suggest that you contact a technician locally as this motherboard is not listed by HP as a compatible one on our website.

 

I thank you greatly for posting your question on HP forums and giving us the platform to assist you.You are a valued HP customer and we thank you greatly for doing business with HP.

 

It is important that you don't run into problems with the bios and driver incompatibility problems regarding the motherboard and windows 10. Hence it is recommended that you contact a local technician and check the motherboard’s compatibility before making any attempt to upgrade it. We may not have the suitable bios for it and related drivers. You will again need to visit 3rd party hardware manufacturers' websites to update the bios and other drivers. 

 

Hope this helps!. Please let me know how this goes. If it helps, please mark this post as "Accept as Solution". If you require further assistance, let me know and I will gladly do all I can to help. If you wish to say "thanks" for my efforts to help, click the "Thumbs Up" button to give me a Kudos. I genuinely hope the issue gets resolved without hassles and things work great for you.

Take care now and have a terrific week ahead.

 

DavidSMP
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi @stan7926,

 

Thanks for taking an interest in the HP Support Forums! This is a great location to get resolutions and interact with experts from the community. I understand that you require information about a motherboard upgrade for your PC.I’ll be glad to assist you with this.

 

A commendable job was done by doing your bit of research about the motherboard upgrade for your desktop  PC before posting your question in the HP forums. It is always a great pleasure to work with tech-savvy and technically sound customers like you. Kudos to you for that. I am amazed at your technical skills and levels of technical knowledge.

 

At the outset, The specifications are very clear on the HP website. It supports “M2N68-LA (Narra5)”  with drivers, bios and other updates available on the HP website. Regarding the upgrade to  M2N68-LA (Narra6) It may be possible, but before you purchase the product I would suggest that you contact a technician locally as this motherboard is not listed by HP as a compatible one on our website.

 

I thank you greatly for posting your question on HP forums and giving us the platform to assist you.You are a valued HP customer and we thank you greatly for doing business with HP.

 

It is important that you don't run into problems with the bios and driver incompatibility problems regarding the motherboard and windows 10. Hence it is recommended that you contact a local technician and check the motherboard’s compatibility before making any attempt to upgrade it. We may not have the suitable bios for it and related drivers. You will again need to visit 3rd party hardware manufacturers' websites to update the bios and other drivers. 

 

Hope this helps!. Please let me know how this goes. If it helps, please mark this post as "Accept as Solution". If you require further assistance, let me know and I will gladly do all I can to help. If you wish to say "thanks" for my efforts to help, click the "Thumbs Up" button to give me a Kudos. I genuinely hope the issue gets resolved without hassles and things work great for you.

Take care now and have a terrific week ahead.

 

DavidSMP
I am an HP Employee

HP Recommended

Thanks for that much needed info. I think at this point I'll just go with a new mobo.  Some are pretty reasonable in price, and the BIOS and drivers will come with it. Thanks again.

HP Recommended

Hi, @stan7926,

 

I thank you for your quick response and accepting this as a solution. You've been amazing to work with honestly. Now technically you are top notch and that shows in your posts also. It is only logical that I had the privilege to share this platform with you. 

 

I wish you very well. iIhope the computer fires up with the new motherboard and stays healthy for a long time. Please feel free to always reach out and I will be at your service.

 

To simply say thanks, please click the "Thumbs Up" button to appreciate my efforts by giving me  a kudos.

DavidSMP
I am an HP Employee

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