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‎02-23-2020 10:08 AM

HP Recommended
Product: 4NN00AA
Operating System: Microsoft Windows 10 (32-bit)

I need help in locating instructions about removing/opening the back of this All-in-one.  I have searched all  the internet and all they have is instruction for older models.  Can any one direct me to where I can download the method about doing it?  Help much appreciated. 

 

This is the slowest computer I have ever encountered.

 

Maglite

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-23-2020 11:25 AM - edited ‎02-23-2020 11:51 AM

HP Recommended

@maglite,

The Product number ANN00AA is an HP AIO 27-xa0009, as shown here.

Typically a person looks at the actual specifications on the computer before purchase. 🙄   You have had it since 01/2020. To criticize a purchase after you left the store is akin to buyer remorse, but the criticize a lowly 1.7 Ghz processor by calling it the slowest computer ever encountered is not kind..  You bought a slow unit, then became unhappy? Upgrading the CPU at this juncture would only render a max of 20% increase.

Past comments were about the small storage of an 128GB SSD.  Did you know that unit has a 2TB (2000GB) hard drive for storage. Assign your folders to help.

I really did not like to make this reply, but your initial comment interested me immensely.  I volunteer my time to assist HP users in their issues. Unhappily some vent there frustration, and I try to explain it so that others understand.

FYI here is the service/upgrade on a HP 27 xa-00xx unit.

 

YOUR OTHER POST really presents a more curious issue.  Do you own 2 different AIO models.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

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2 REPLIES 2

‎02-23-2020 11:25 AM - edited ‎02-23-2020 11:51 AM

HP Recommended

@maglite,

The Product number ANN00AA is an HP AIO 27-xa0009, as shown here.

Typically a person looks at the actual specifications on the computer before purchase. 🙄   You have had it since 01/2020. To criticize a purchase after you left the store is akin to buyer remorse, but the criticize a lowly 1.7 Ghz processor by calling it the slowest computer ever encountered is not kind..  You bought a slow unit, then became unhappy? Upgrading the CPU at this juncture would only render a max of 20% increase.

Past comments were about the small storage of an 128GB SSD.  Did you know that unit has a 2TB (2000GB) hard drive for storage. Assign your folders to help.

I really did not like to make this reply, but your initial comment interested me immensely.  I volunteer my time to assist HP users in their issues. Unhappily some vent there frustration, and I try to explain it so that others understand.

FYI here is the service/upgrade on a HP 27 xa-00xx unit.

 

YOUR OTHER POST really presents a more curious issue.  Do you own 2 different AIO models.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No

‎02-23-2020 11:54 AM

HP Recommended

Thank you for the info.  I also fully accept your comments, you are right.  Being the owner of 5 HP computers I should have known better.  I must have been dazzled by the looks of this All-in-one.

 

Yours,

Maglite

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