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Mafiahits
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Upgrade wifi

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HP ENVY 700-311na
Microsoft Windows 10 (64-bit)

Having drop out issues with my Intel dual band wireless 7260 can I upgrade by swapping out to the Intel dual band wireless 9260. Or can someone recommend one better, that works with the news win 10 updates

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praveenbv
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Hi@Mafiahits, Welcome to the HP Support Community!

 

  Request you to follow the below-troubleshooting steps for the WIFI issue:-     

 

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results. 

2) In Device Manager, select Network adapters > the network adapter name. 

3) Right-click on the network adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall. 

4) Restart the computer.  

    

 from the document:-https://support.hp.com/in-en/document/c04649175

 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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praveenbv
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Greetings! 

  

This message is from the HP Support team, 

  

Just needed to know if all your queries were resolved? 

  

If not, I could help you get there. 

  

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

  

Have a great day ahead! 

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Mafiahits
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I do this every time it drops out, even done factory reset of my pc twice. Gave up and now running a LAN cable round my living room to my router. Was that or replace my pc... But going from other forums lots of folk are experiencing the same problems...

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praveenbv
HP Support Agent
HP Support Agent
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Greetings! @

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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