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snke95
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Message 1 of 4
244
Flag Post

Upgrade with SSD

‎10-17-2019 06:28 AM

HP Recommended
Product: HP Slimline 260-a134nl
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone, I'm new to the forum (excuse my English but I use google translator). I purchased a crucial 500gb SSD, and when I replace it with my old 1TB HDD, my pc freezes at the startup information screen. I tried a 128gb Kingstone SSD and it starts up correctly. Can you tell me why? I updated the BIOS to v. F.46 of 11/15/2018.

 

Thanks

3 REPLIES 3
Grzwacz
Level 12
Level 12
7,153 5,604 684 1,666
Message 2 of 4
Flag Post

‎10-17-2019 06:43 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

I can't answer your question. Any 2.5 inch SATA SSD should work with your motherboard.

 

It appears some HP PCs have problems with some 2.5 inch retail SATA SSDs. Your PC seems to fall into this group. The new Crucial SSD could be faulty.

 

Other folks in this forum have had this problem.

 

Contact HP Support (Link). Or contact Crucial for assistance.

 

Regards

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snke95
Author
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Message 3 of 4
Flag Post

‎10-18-2019 12:38 AM

HP Recommended

hello, thanks for answering. the new Crucial SSD on other PCs works perfectly. I will try to contact Crucial and HP

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Grzwacz
Level 12
Level 12
7,153 5,604 684 1,666
Message 4 of 4
Flag Post

‎10-18-2019 04:00 PM

HP Recommended

Hi,

 

You're very welcome.

 

Let the forum know if you solve this problem.

 

Regards

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