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- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Upgrading 16gd gddr4 memory stick on a 2 slot motherboard

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01-30-2020 02:24 AM
System came with I 16gb gddr4 2666mhz the motherboard has two memory slots I upgrading to two 16gb gddr4 3200mhz rgb sticks. Is this safe for the system because now when I check the general specifications show system memory now at 32gb instead of the 16gb that is showed with the original general specifications before I upgraded. So now it shows 32gb but only at 2666mhz not at the 3200mhz which is the speed of the new 16gb gddr4 ram that I used for the upgrade. Does this mean my motherboard memory slots are only capable of 2666mhz speed even though there are 3200mhz speed 16gb gddr4 cards inserted in the memory slots. If that is the case will the two 16gb 3200mhz hurt anything in the system or motherboard because so far I have had no problem memory system is running smoothly with no crashes at anytime at least not yet. So I want to know does it matters that I have 3200mhz gddr4 memory speed and if over time it will cause an issue. Thank s for the time and help to any one that could possibly provide me help understandiny and knowing that if my new prebuilt pc rig will be ok with this new ram setup. Once again any help is greatly appreciated I'm not that educated yet with pc gaming rig just starting to learn and do not want to mess anything up thanks again and I hope for some helpful informed help.
01-30-2020 03:32 AM
I'm not sure what speed RAM the motherboard is capable of supporting, but no, the faster ram will not hurt anything if it's running slower, aside from you wallet. haha.
The ram is 'backwards compatible' which means it will work fine in a slower specc'd board, but you'll obviously not gain the speed advantage of what it was intended for.
01-30-2020 11:11 AM - edited 01-30-2020 11:14 AM
Hello
to be fixed you would need the product number of the pc
It is possible that it is this model
https://support.hp.com/us-en/document/c06330185
it is therefore indicated:
- Amount: 16 GB
- Speed: PC4-21300 MB/s
- Type: DDR4-2666
- Dual channel (1 DIMM per channel) memory architecture
- Two DDR4 UDIMM (288-pin) sockets
- Supports PC4-21300 (DDR4-2666)
- Supports 8 GB and 16 GB DDR4 UDIMMs
- Supports up to 4 GB on 32-bit systems
note:
32-bit systems cannot address a full 4.0 GB of memory. - Supports up to 32 GB (unbuffered) on 64-bit computers.
note:
Maximum memory shown reflects the capability of the hardware and can be limited further in the operating system.
The motherboard is not able to manage this speed, so it can work, but at the supported speed!
Nothing to solve this
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