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HP Recommended
H8 1414
Linux

I just started using Ubuntu and I realize that I needed a new graphics card. So, I bought a EVGA 670 efx. I get 5 beeps when I boot up and then I get taken to my encryption window. As soon as I enter in my password and hit return I start to get a flashing black and grey screen. The desktop work fine with the old graphics card, but I have an issue booting with the new one. Any help would be greatly appreciated.

 

 

Thanks in advance,

Wold

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Wold,

You must re-install the older card to do the test mentioned below.

The original GPU was supposed to be an HD 7450. That is circa Jan 2012.   UEFI was not used until Sept 2012.   Your H8-1414 was released Sept 2012.  You need to know what level of Boot Environment you have, so do the test.  It is either "BIOS" or "UEFI".

Another problem:  Are you installing an EVGA GTX 670 ? It has TWO 6pin PCIE power connectors on the GPU card that would not be supplied with the original stock 300W PSU.  In fact, the GTX 670 requires 170W of power.  The HD 7450 was only a 19W card, so it was powered by the PCIE slot. 

Once you have resolved these problems/concerns:

With the older card installed, make the changes, save the changes, then power down to re-install the GTX 670 card. But there might be a more serious issue.

PS<> I am well aware of your comments on the Ubantu forum 2 weeks ago.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

10 REPLIES 10
HP Recommended

Greetings,

Welcome back to the forum.

I am not a HP employee.

 

Your PC has a UEFI BIOS. Try disabling Secure boot and enabling Legacy boot (Link to instructions).

 

Look at "Secure boot settings for desktop computers" to make this change in the BIOS.

 

Secure boot enabled will prevent new hardware initialization.

 

Let me know if this helps.

 

Regards

 

 

 

 

HP Recommended

I tried to doing it way. Which is a great idea, but the thing is when I put the new card is in I don't get the HP logo at boot like I do with the old card. Which this preventing me from going that route. I do get to the the encrption screen, but when I enter my password I get the flashing screen again.

HP Recommended

@Wold,

You must re-install the older card to do the test mentioned below.

The original GPU was supposed to be an HD 7450. That is circa Jan 2012.   UEFI was not used until Sept 2012.   Your H8-1414 was released Sept 2012.  You need to know what level of Boot Environment you have, so do the test.  It is either "BIOS" or "UEFI".

Another problem:  Are you installing an EVGA GTX 670 ? It has TWO 6pin PCIE power connectors on the GPU card that would not be supplied with the original stock 300W PSU.  In fact, the GTX 670 requires 170W of power.  The HD 7450 was only a 19W card, so it was powered by the PCIE slot. 

Once you have resolved these problems/concerns:

With the older card installed, make the changes, save the changes, then power down to re-install the GTX 670 card. But there might be a more serious issue.

PS<> I am well aware of your comments on the Ubantu forum 2 weeks ago.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
HP Recommended

Hi Wb2001,

 

Thanks for the assistance.

 

It has been a hectic couple of weeks in the personal life.

 

Things are settling down now. Looking forward to getting back in the forum.

 

Regards

HP Recommended

"PS<> I am well aware of your comments on the Ubantu forum 2 weeks ago" WOW, thats cool. I'm still new to all this I didn't know where I should post. 

So, It is a UEFI 

I finally found the secure boot menu and disable the secure boot and enable the legacy mode. That stopped the beating.

I did upgrade the power supply to a Insignia 550W power supply.

So, I am currently at: I don't get the beeping anymore and I get to the encrption screen, but same thing happens when I go to log in - a flashing screen. I believe that it is currently something in the Ubuntu startup proceedure.

HP Recommended

WOHOO. I made progress. I can boot with the new card in recovery mode now, but not the normal mode. I am trying to figure out how to get the drivers to work on Ubuntu.

HP Recommended

@Wold,

It still benefits the communitty if you would perform the "test" concerning boot environment.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
HP Recommended

I did, but I didn't understand the link attached. Since it had Windows screen shot. So, I used this test

HP Recommended

@Wold,

Are you going to keep us all in suspense ??  What is it.   Legacy (BIOS)  or  UEFI?

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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