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‎12-13-2023 12:04 PM

HP Recommended
Product: HP EliteDesk 800 G3 Small Form Factor PC
Operating System: Microsoft Windows 10 (64-bit)

I am trying to upgrade my EliteDesk 800 G3 SFF processor from Core i5 7500 to Core i7 7700, but after installing the i7 processor I am not getting anything on the monitor and the desktop is making 5 beeps sound(3 long and 2 short).

 

I tried resetting the BIOS to the default setting but it didn't work.

Category:
2 REPLIES 2

‎12-13-2023 01:36 PM

HP Recommended

Hi:

 

During the process of upgrading the processor, you may have dislodged a memory chip.

 

HP Desktop PCs - Computer beeps or a light blinks during startup | HP® Customer Support

 

The code you posted indicates a memory issue and the link provides the recommended troubleshooting steps.

 

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‎12-13-2023 01:36 PM

HP Recommended

@akash-p 

 

Sounds like the installation did not do properly. Did you do this yourself or from a repairer ?  Please do it properly.

 

Regards.

BH
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