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‎05-09-2023 04:11 AM - last edited on ‎05-11-2023 04:33 AM by Retired

HP Recommended

SYSTEM
======

Host name: DESKTOP-O92TIBR
IP-address: 192.168.1.162
User name: DESKTOP-O92TIBR\Z420
Description: Colin's Z420
Operating system: Microsoft Windows 10 Pro (version 10.0.19045; build 19045)
Name: Microsoft Windows 10 Pro
Version: 10.0.19045
Build: 19045
Install date: 08/02/2023 21:26:41
Windows product ID: 00330-80000-00000-AA882
Windows product key: VK7JG-NPHTM-C97JM-9MPGT-3V66T
Updates status: Update required: True (checked:Tuesday, May 9, 2023, 10:50 AM)
Status: Update required: True
Last Checked: Tuesday, May 9, 2023, 10:50 AM
Internet Explorer version: 11.789.19041.0
Model: HP Z420 Workstation
System type: x64-based PC
Uptime: Uptime : 0 days, 00:02:03 (since 09/05/2023 10:50:12)
BIOS: Hewlett-Packard (version: J61 v03.95; date: 13/06/2019)
Manufacturer: Hewlett-Packard
Version: J61 v03.95
Date: 13/06/2019
Serial number: [Personal Information Removed]
Motherboard: Hewlett-Packard (1589; version: 0.00)
Manufacturer: Hewlett-Packard
Product: 1589
Version: 0.00
Chassis: Mini Tower
Processor: Intel(R) Xeon(R) CPU E5-1620 0 @ 3.60GHz (architecture: x64; 3601 MHz)
Name: Intel(R) Xeon(R) CPU E5-1620 0 @ 3.60GHz
Manufacturer: GenuineIntel
Max clock speed: 3601 MHz
Architecture: x64
Level 2 cache size: 1024 KB
Socket type: CPU0
Version:
Physical memory: 63.9 GB

 

The above is a PCAUDIT print of the main details one of my  two Z420s.  Try as I might, I cannot upgrade to a higher spec E5-1650, or E5-2650, they just don't work in this pc. - ie it doesnt boot up to the BIOS.  My other Z420 does upgrade fine! 

 

Obviously I'm missing something, but I don't know what! 

Category:
2 REPLIES 2

‎05-10-2023 12:19 PM

HP Recommended

The one that is giving you problems is likely to have a chipset issue.

 

The BIOS version v03.95 that you listed was the one that was a microcode update which should have provided use of the SandyBridge processors.

 

 

At ten+ years of service, that one may be close to end of its service life.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎05-10-2023 12:27 PM

HP Recommended

Thanks Erico.  I did update to the latest BIOS but that made no difference!  Stranfe that my other Z420, same specs, did take a Xeon E5-1650, and then an E5-2650 both v2.  Hey ho, will keep thinking.  But l appreciate your help. 

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