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My pc is the Tg02-0020 with a i5 12th gen and a rtx 2060, and I was wondering if I could put a arc b580 in it

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@racweay08,

 

I have done some additional research, and this will get a little wordy -but it will provide you with all the information relevant to your issue.

 

OK, the problem you are facing is almost certainly platform-level compatibility, not a defective GPU.

 

There are three Intel Arc–specific requirements that routinely break Arc installs in OEM systems such as your Victus 15L, even when your Nvidia RTX 2060 card worked previously.

 

Problem #1: Intel Arc requires Resizable BAR (ReBAR) — no exception.

 

Intel Arc GPUs are architected assuming ReBAR is enabled and functional. Without it:

 

  • The system may POST and show BIOS (as you reported)

  • Windows may fail to initialize the GPU

  • Drivers may refuse to load or crash silently

 

This is fundamentally different from your RTX 2060 behavior, which does not require ReBAR.

 

The key issue:

 

Most HP Victus 15L BIOS implementations do NOT expose:

 

  • Resizable BAR toggle

  • Above 4G Decoding toggle

 

Even if the hardware could support it, HP often locks these options out.

 

If ReBAR cannot be enabled, Intel Arc will not work correctly, regardless of PSU, cables, or drivers.

 

Problem #2: CSM must be fully disabled (pure UEFI + GOP) :

 

Intel Arc will not operate properly with:

 

  • Legacy Boot

  • CSM enabled

  • Hybrid boot modes

 

You are seeing the BIOS screen only tells me:

 

  • The Arc card's GOP firmware is working

  • The PCIe link is alive

 

It does not mean Windows compatibility is satisfied.

 

On Victus systems:

 

  • Even when Secure Boot is enabled

  • CSM may still be implicitly active or non-configurable

 

If the BIOS does not explicitly support UEFI-only + ReBAR, Arc fails at driver initialization.

 

Problem #3: Victus 15L firmware limitations (this is the real blocker) :

 

The Victus TG02 series is notorious for:

 

  • Locked-down BIOS

  • No ReBAR toggle

  • No Above 4G Decoding

  • OEM validation limited to Nvidia / AMD SKUs HP sold with the platform

 

HP never shipped this model with Intel Arc, and therefore:

 

  • It is not validated

  • BIOS support is incomplete

  • HP will not provide a fix

 

This is why:

 

  • RTX 2060 (and other RTX graphics cards) work

  • Arc B580 posts but fails in Windows

 

What you can verify -quick checklist:

 

Please confirm all of the following:

 

  1. BIOS boot mode = UEFI only

  2. Secure Boot = Enabled

  3. CSM = Disabled (or not present at all)

  4. BIOS shows Above 4G Decoding → if missing, that's the stop sign

  5. Latest HP BIOS installed (even then, unlikely to help)

 

If Above 4G Decoding / ReBAR is not visible, unfortunately, case closed...

 

Bottom line -the answer you are not looking for:

 

You are not missing a driver step, CMOS trick, or power detail.

 

Intel Arc requires platform features that the Victus 15L TG02 BIOS does not expose.


The GPU displaying BIOS but failing in Windows is unfortunately textbook Arc-on-OEM behavior.

 

Practical outcomes:

 

  • Nvidia RTX 2060 → works

  • AMD RX 6000/7000 → likely works

  • Intel Arc → not compatible with this platform

 

Recommendation:

 

  • Return or resell the Arc B580

  • Use a Nvidia or AMD GPU instead

  • Or move the Arc card to a retail (gaming) motherboard with confirmed ReBAR support

 

This is a firmware policy limitation, not user error. Anyway, I really want(ed) this Intel card to work for you -I refrained from sounding negative.

 

Kind Regards,

 

NonSequitur777


View solution in original post

13 REPLIES 13
HP Recommended

@racweay08,

 

Welcome to our HP Community forum!

 

An Arc B580 graphics card has a 190-watt TDP vs. the 160-watt TDP for an RTX 2060 and requires one 8-pin PCIe power cable and can be powered by a 500-watt power supply, which I presume you got -please verify.

 

The smaller-sized (dual fan) Arc B580 cards will most certainly fit in your Victus by HP 15L Gaming Desktop TG02-0020 such as this model, but I am not sure about the larger-sized (triple fan) Arc B580 models. You'll have to make a measurement to make sure a larger-sized card would fit inside your case lengthwise.

 

Kind Regards,

 

NonSequitur777


HP Recommended

Ik that im asking about the software side of things

HP Recommended

@racweay08,

 

All right, this is what I would do: download the Intel Arc B580 driver from here (just park it in 'Downloads' for now) and also download the freeware utility program DDU (Display Driver Uninstaller) from here (don't worry to run it in "Save Mode"), install DDU, and select "GPU" and "Nvidia" and run it.  Once the program has completed its run and restarted your PC, power down your PC, unplug from power, push the PC's power button for 5 seconds to release residual power, remove your RTX 2060 then install the Intel Arc B580 graphics card including plugging in the 8-pin PCIe power cable. Power your PC back on and then install (run) the Intel Arc B580 driver you got parked in 'Downloads'.

 

This should work just fine.  If it doesn't, let me know.

 

Kind Regards,

 

NonSequitur777


HP Recommended

Bios works but after I get a black srceen 

HP Recommended

@racweay08,

 

What is the wattage and part number of your power supply?

 

(Look at the power supply's label.)

 

And what processor do you have, and what model Arc B580 do you have?

 

Kind Regards,

 

NonSequitur777


HP Recommended

Power supply is 500w and part number is L77487-003, my processor is a intel i5-12400F and the gpu is asrock b580 steel legend oc

HP Recommended

@racweay08,

 

OK, your ASRock Arc B580 Steel Legend OC requires two 8-pin PCIe power cables. I believe your 500-watt power supply with p/n: L77487-003 is equipped with two 6+2-pin PCIe power cables, please verify.


Your Victus by HP 15L Gaming Desktop TG02-0020 is fitted with the Reno motherboard (SSID: 89B5).

 

If there is any way you could try the B580 in a different PC to make sure it is not defective.

 

In any regards, let's try a CMOS reset, which is what I would do.

 

Please follow these directions:


Shut Down: Turn off your PC and unplug the AC power cord.


Push the power-on button for 10 seconds.


Open your case: carefully open the computer case to access the motherboard.


Locate battery: find the small, round, coin-cell (CR2032) battery on the motherboard.


Remove battery: gently and carefully pop the battery out of its socket (push in the tab).


Wait: leave it out for 5 minutes to ensure it clears.


Reinstall: put the battery back in, ensuring it's oriented correctly.


Reassemble & Test: install the B580, close the case, reconnect power, and start the computer.

 

Kind Regards,

 

NonSequitur777


HP Recommended

The reason I think the gpu works is because it will display the bios, BTW yes that's the right psu and yes there's 2 6+2 pin connecters, im gonna try testing the gpu in another system tomorrow, I pretty sure there's also a easier way to do a bios reset

HP Recommended

@racweay08,

 

Removing the CMOS battery is the easiest way to reset CMOS.  HP recommends it too, such as this official YouTube instructional video shows: Restore the CMOS to Factory Settings | HP ProDesk 680, 600 G5 MT and HP ProDesk 680 G4 MT | HP.  I couldn't locate the Victus by HP 15L version, but it would be the same.

 

Warm Regards,

 

NonSequitur777


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