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Jefke
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Message 1 of 4
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Using 3 Elgato Cam Link capture cards and video is freezing.

HP Recommended
Omen 30 L Rizen 7 RTX 2060
Microsoft Windows 10 (64-bit)

Omen 30 L from Best Buy

Vimeo Studio 6 streaming

Using 3 Elgato Cam Link capture cards and video is freezing.

Elgato suggests changing PCIe buss to Gen 3

Cant find where to make that change in Bios.

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Prométhée
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Message 2 of 4
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HP Recommended

Hello
what material is used and how exactly?
You are told to change to pci gen 3, except it is a hardware limit, unless you have been told to connect the hardware otherwise this cannot be changed in the bios

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Desktop-Knowledge-Base
happy New Year
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Jefke
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Message 3 of 4
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Found the setting for PCIe was already set to Gen3

Muria 3 motherboard Rizen 7, 16 gig mem, RTX 2060, Omen 30L. 

Video is freezing. solution is to remove and re-insert the Cam Link 4k then is works for a short time.

 

 

Still no solution with the CamLink 4k capture cards on the HP Omen 30L. 

 

Two Camlinks work on a Lenovo Legion 5 Laptop with i7 without any modification.

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Jefke
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HP Recommended

https://support.hp.com/us-en/document/c06126174

 

The motherboard in the Omen 30L

Each Cam Link 4k is connected to a separate USB buss

USB3 or above.

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