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Using a Startech USB 3.0 internal card reader in an Elitedesk 800 G4

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Elitedesk 800 G4
Microsoft Windows 10 (64-bit)

I just purchased a USB 3.0 internal card from Startech.  I was hoping that I could use it in the Elitedesk 800 g4.  But there is no 20-pin port on the motherboard to put this into.  What do I do now?  Is there a way to use it? IS there an adapter cable I can use? 

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@SusanTCI , welcome back to the forum.

 

Is your model the Workstation Edition; Tower; 35W, 65W or 95W Desktop Mini or Small Form Factor?  Also, it would be helpful if you could furnish a link to their product.






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Workstation edition.  

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Thank you for the additional information, @SusanTCI!

 

I would appreciate the model number of StarTech's card reader.  A link to it would be even better.






Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG Z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; MSI GH70 Immerse LED Headset; 3- Corsair QL140 RGB Fans w/Commander Pro and Lighting Node Core; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7855 AIO

HP Photosmart 7520 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.


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@SusanTCI , I contacted StarTech's Tech Support using their Chat Live.  Unfortunately, they didn't have the adapter in stock, but did give me a link to what you will need on Amazon: 

 

https://www.amazon.ca/USB-19PIN-9PIN-Cable-Adapter/dp/B00NMXFMWI/ref=sr_1_1?dchild=1&keywords=B00NMX...

 

This should allow you to use your card reader.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.






Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG Z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; MSI GH70 Immerse LED Headset; 3- Corsair QL140 RGB Fans w/Commander Pro and Lighting Node Core; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7855 AIO

HP Photosmart 7520 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.


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I looked at the elitedesk motherboard diagrams in this document and I don't even see a 9pin usb 2.0 connector.

 

http://h10032.www1.hp.com/ctg/Manual/c06075968

 

Please let me know if I missed it.

 

 

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@SusanTCI, I don't see a 9-pin USB 2.0 header listed, either.  However, as I read the specifications, there should be 2 x USB 2.0 ports in the front panel and 2 in the rear.  You may have to do what did recently with my motherboard.  It only had 2-USB 2.0 headers.  I needed 3 of them.  I bought an adapter that allowed me to make 2 out of 1:  https://www.amazon.ca/Header-Extension-Splitter-Connector-Adapter/dp/B075Q5KXZZ/ref=pd_bxgy_img_2/14...

 

It is working great!  I would definitely check inside of the case to assure that you can find a 9-pin header before moving forward, however.

 

I have always been able to depend on the Techs at StarTech.  They know their products and which products are compatilble.  I hope my last suggestion works for you.






Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG Z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; MSI GH70 Immerse LED Headset; 3- Corsair QL140 RGB Fans w/Commander Pro and Lighting Node Core; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7855 AIO

HP Photosmart 7520 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.


Reply
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