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Hello, this is the second time my Vega card gets ruined and while im playing a game it crashes and restarts and shows me this errors, i updated the BIOS but still not fixing it and i keep getting these crashes everytime i run a game, any help, please im so overwhelmed 

 

WhatsApp Image 2026-05-10 at 10.06.48 AM.jpegWhatsApp Image 2026-05-10 at 10.06.56 AM.jpeg

2 REPLIES 2
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Hi @Reprobos,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi

I'm an HP Employee.


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Hello, thanks for replying to me

 

My pc is a workstation HP Z640 

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