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HP Recommended
Microsoft Windows 10 (64-bit)

2 or 3 days ago, there was an optional firmware update from HP. Since i always try to stay up to date asap, i decided to install it even though i had no real problem - the desktop worked fine.

After the firmware update and the reboot, the screen stayed black. I had an additional AMD Radeon GPU card in the PCI-X slot, but the Vega chip was selected as primary display

After removing the AMD Radeon card, the computer signaled a hardware error after rebooting. 3 long Beeps followed by 3 short Beeps. The beep code description i found online, said "GPU defect". 

 

My hardware info:

model HP desktop M01-F0600ng (AMD Ryzen™ 5 3400G mit Radeon™ Vega 11 Grafikeinheit | AMD)
prodid 1U7H3EA#ABD

Additional GPU card : 4GB PowerColor Radeon RX 6400 LowProfile DDR6 retail

 

Is this problem known? Can this be looked into?

 

1 REPLY 1
HP Recommended

Hi

https://support.hp.com/hr-en/document/c06699725

what update exactly?
Either a bios problem or a hardware defect
Your computer has a 180 w power supply
except your graphics card may need a more powerful box, which could explain why the latter did not work
that said, if you haven't already replaced the power supply, I don't know if it's worth a try, if it's a motherboard problem now!

https://www.powercolor.com/product?id=1640245090#spe

 

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Windows 11 22h2 inside , user

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