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‎06-16-2023 12:22 PM

HP Recommended
Product: Victus by HP 15L Gaming Desktop PC TG02-0000i (491A7AV)

Hello! i have a question about loudness of this pc. Is it normal than this model with i7 12700f is loud? Does the cpu cooler create this sound or the fan? Or i have wrong fan in it and i have to take it to hp servis? Thanks for the answer 🙂

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2 REPLIES 2

‎06-18-2023 03:46 PM - edited ‎06-18-2023 04:16 PM

HP Recommended

Hi @HynekBrichy 

 

HP has a multiple series of PCs using similar/compatible: MBs, power supplies, CPU fan/heatsink options and chassis designs.

 

I would contact HP Support about CPU fan noise if in warranty.

 

You might be able to upgrade the CPU cooler to a (Noctua) per this YouTube video or have a local PC tech do this if interested. This upgrade would probably void the warranty.

 

You would have to reinstall this factory part if you have a different warranty problem.

 

Regards

 

 

 

 

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‎06-19-2023 08:56 AM

HP Recommended

@HynekBrichy 

 

Welcome to the HP support community.

 

I understand that your notebook is making loud fan noise, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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