-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Video Memory Fast check failing at 10%.

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
11-20-2020 08:19 PM
Product: Pavillion 20-e011a
Operating System: Microsoft Windows 10 (64-bit)
Video memeoryfast check stalled on 10% and would not go any further.
Reran the process 3 times afetr having restarted my PC with exactly the same result?
Please advise how to fix this.
Cheers, almostly
1 REPLY 1
11-21-2020 01:35 AM
Hello
If the memory is out of order, it must be replaced
you have to buy the same, or what corresponds:
HP 20-e011a All-in-One Desktop PC Product Specifications
- Amount: 4 GB
- Speed: PC3-12800 MB/s
- Type: DDR3-1600
- Single channel memory architecture
- One DDR3 SODIMM (204-pin) socket
- Supports up to PC3-10600 (DDR3-1333)
- Supports 1 GB, 2 GB, and 4 GB DDR3 SODIMMs
- Supports up to 4 GB max
--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users

Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.