Solved: Video card compatablitiy - HP Support Community

grammjr · ‎10-02-2018

I have read other posts on this topic, but for my HP Pavilion HPE h8-1217c Desktop PC Model # QW723AA#ABA I cannot find a video card compatability list.

https://support.hp.com/us-en/product/hp-pavilion-hpe-h8-1200-desktop-pc-series/5187019/model/5192454...

I bought a Gigabyte GeForce GTX 1060 WINDFORCE OC 6G (GV-N1060WF2OC-6GD)and the computer would not boot, I got the HP splash screen and it hung up there would not go any further. It did the same with the PCI power plugged in or not plugged in no difference. I seated it a couple times to be sure it was seated. I have a 600 watt power supply as the original supply failed so power is not the issue. I suspect the card is not compatible and would like to know what card is compatible if any.

Thanks

wb2001 · ‎10-02-2018

@grammjr,

As politeness is required, what I must tell you is a bitter pill.

Your unit is circa Jan 2012, and was shipped with the following: 1) WIN 7 2) BIOS level 7.16

The BIOS can not be upgraded to the newer UEFI standard. Any card above the GTX 670 would be not advised. Your GTX 1060 is a UEFI card. It will never work.

Not sure what you were trying to accomplish ?? Even "IF" you could find a GTX650, 660, 670 on the used market, there would be a severe performance bottle-neck because of the old I-7 2600 CPU chip.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

wb2001 · ‎10-02-2018

@grammjr,

As politeness is required, what I must tell you is a bitter pill.

Your unit is circa Jan 2012, and was shipped with the following: 1) WIN 7 2) BIOS level 7.16

The BIOS can not be upgraded to the newer UEFI standard. Any card above the GTX 670 would be not advised. Your GTX 1060 is a UEFI card. It will never work.

Not sure what you were trying to accomplish ?? Even "IF" you could find a GTX650, 660, 670 on the used market, there would be a severe performance bottle-neck because of the old I-7 2600 CPU chip.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

grammjr · ‎10-02-2018

@Wb2001 Thanks that was the exact information I was looking for and really did not know how to find it.

I was capturing screen video and the PowerDirtector program says my video is slow so was going to add a good card to try to make it better, so looks like I will need a new computer if I want the improvement.

Thaks very much for the good answer, saves me a lot of headaches.

THANKS!!

Video card compatablitiy

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