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‎11-25-2019 06:40 AM

HP Recommended
Product: HP Elitedesk 800 G3 SFF
Operating System: Microsoft Windows 10 (64-bit)

Hello

 i have (warranty) replaced the video card on one of our system as the old one has some issues with fan.

It's the same card, according to the item number (822349-001 SPS-PCA GT730)

 

But when attachung the screens to this card (either DVI or DP), there is no display on the screen, but when I change the DP to the onboard card, I see that the PC booted up normally. Neither Windows, nor BOIS detects the video card.

 

So, the onboard card has not been disabled when I plugged in the video card, and it is not even seen or detected by the BIOS  vP01 v02.31

 

Any ideas ?

 

Thanks in advance

 

 

 

 

1 person had the same question
1 REPLY 1

‎11-25-2019 08:45 PM

HP Recommended

@MarcoSol 

 

There are few things to check.

 

   https://appuals.com/fix-graphics-card-not-detected/

 

Please check the BIOS first.

 

Regards.

BH
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