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HP Recommended
HP Pavilion 590-p0072ng
Microsoft Windows 10 (64-bit)

Have a HP Pavilion 590-p0072ng (Desktop, LAN connected) installed just 4 weeks ago (still in warranty). Since 2 weeks I am getting a windows system log event storm:

WHEA-Logger Event 17: 

A corrected hardware error has occurred.

Component: PCI Express Endpoint
Error Source: Advanced Error Reporting (PCI Express)

Primary Bus:Device:Function: 0x1:0x0:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_10EC&DEV_C821&SUBSYS_831A103C&REV_00
Secondary Device Name:

This slows down the system particularly when copying files.

Installed all HP updates (BIOS, Chipset etc) via the HP Support Assistent Tool. No change. The Event log is flooded with entries almost 1 per second. Also tried the solution that was posted earlier this year (set the powerplan for wireless to medium - although I am LAN connected - no change. 

 

Anyone who has a similar issue? Is there a driver updated that could fix this? Or is it a real HW problem? 

 

Thanks 

 

1 REPLY 1
HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

The device ID in your post refers to the Realtek WLAN adapter.

 

I am working in the dark because the driver download site for your PC seems to be down. HP may have an updated WIFI driver from Realtek. This HP site (Link) would provide driver updates for your PC. The Driver Update option is missing.

 

I would go to Device Manager. Locate the WIFI adapter.

 

Try a driver rollback.

 

Then try removing the driver from your PC if a rollback does not fix this.

 

Restart your PC to see if Windows gives you a better WIFI driver.

 

I would contact HP Support (Link) because you are in warranty and have a new PC if you cannot resolve this.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.