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‎07-22-2024 05:26 AM

HP Recommended
Product: HP ProOne 440 23.8 inch G9 All-in-One Desktop PC (7F2T7AV)
Operating System: Microsoft Windows 11

Hello. I just bought an All-in-One HP ProOne 440, installed Windows11, updated to the latest drivers but the wireless adapter and BT adapter doesn't appear in device manager. Altought the specs say that this computer has both, I can't configure them.

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3 REPLIES 3

‎07-23-2024 10:23 AM

HP Recommended

I suggest installing the HP Support Assistant, running it to see if it recommends drivers to install.

https://support.hp.com/us-en/drivers/swdetails/hp-proone-440-23.8-inch-g9-all-in-one-desktop-pc/2101...


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‎07-24-2024 02:02 AM - edited ‎07-24-2024 02:03 AM

HP Recommended

Already done that, no problem found. Later, I've opened the computer and surprise...no WifiModule installed, altought specs said that it has WiFi and BT. Something is wrong here; I think HP screw it up badly, they forgot to install the module.

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‎07-24-2024 09:01 AM

HP Recommended

That is peculiar and also something that I have never heard of happening.

 

If your HP product is new and you registered it  for the factory warranty, you should be able to get a replacement.


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