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‎10-18-2020 04:03 PM - edited ‎10-18-2020 05:46 PM

HP Recommended
Product: HP ENVY TE01-0020
Operating System: Microsoft Windows 10 (64-bit)

Purchased the HP ENVY TE01-0020.  It has a 512 SSD and a 1TB SATA drive.  I would like to add/include a 4TB SATA drive.  Where is the drive bay to add the 4TB drive?  There are no diagrams anywhere on the internet that I can locate, that shows the location of the 2nd drive bay.  I see the power cable and the SATA 2 slot on the motherboard, but no idea where to install the 2nd drive.  Support was not able to help in any way nor give me a link to diagrams.  Coming here was my last resort.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-19-2020 01:07 PM - edited ‎10-19-2020 01:14 PM

HP Recommended

@Heartandsoul9,

I fully understood you question. That is the only video I had that shows both positions.  Can you not see the 2 hard drive positions?   The hand is on 1st position. To the right is the secondary hard drive tray.  Found this video, here the video shows him lifting the secondary hard drive tray out to install the drive.  That should clarify it.

https://www.youtube.com/watch?v=eXWuTjthKss

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.

View solution in original post

Replace the Drive Cage | HP 280 G5 MT, ENVY TE01-000, TP01-000, TG01-000, HP M01-D0000, F0000 | HP
Replace the Drive Cage | HP 280 G5 MT, ENVY TE01-000, TP01-000, TG01-000, HP M01-D0000, F0000 | HP
youtube.com/watch?v=eXWuTjthKss
Learn how to replace the drive cage for HP 280 G5 MT, HP ENVY TE01-000, Pavilion TP01-000, TG01-000, HP M01-D0000, F0000 Desktop. For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hpsupport. More support options for your HP device are available at ...
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5 REPLIES 5

‎10-18-2020 05:52 PM

HP Recommended

@Heartandsoul9 

That is really a simple issue. How about a nice video ?  Shows the 2 locations.

https://www.youtube.com/watch?v=gNvwjw5Tpj4

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Replace the Hard Disk Drive | HP 280 G5 MT, TE01-000, TP01-000, TG01-000, HP M01-D0000, F0000 | HP
Replace the Hard Disk Drive | HP 280 G5 MT, TE01-000, TP01-000, TG01-000, HP M01-D0000, F0000 | HP
youtube.com/watch?v=gNvwjw5Tpj4
Learn how to replace the hard disk drive for HP 280 G5 MT, HP ENVY TE01-000, Pavilion TP01-000, TG01-000, HP M01-D0000, F0000 Desktop. For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hpsupport. More support options for your HP device are available at ...
Was this reply helpful? Yes No

‎10-18-2020 08:04 PM - edited ‎10-18-2020 08:07 PM

HP Recommended

My apologies, I am not replacing the 1TB drive, I am "adding" a 2nd drive.  So I will have one 1TB drive and a 4TB drive, both in the same case.  There is supposed to be 2 drive slots.  One is being used by the 1TB drive that came with the PC, where is the second drive slot, is my question.  The video shows how to replace.  I want to keep the drive that is there, and add a second HDD.

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‎10-19-2020 01:07 PM - edited ‎10-19-2020 01:14 PM

HP Recommended

@Heartandsoul9,

I fully understood you question. That is the only video I had that shows both positions.  Can you not see the 2 hard drive positions?   The hand is on 1st position. To the right is the secondary hard drive tray.  Found this video, here the video shows him lifting the secondary hard drive tray out to install the drive.  That should clarify it.

https://www.youtube.com/watch?v=eXWuTjthKss

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Replace the Drive Cage | HP 280 G5 MT, ENVY TE01-000, TP01-000, TG01-000, HP M01-D0000, F0000 | HP
Replace the Drive Cage | HP 280 G5 MT, ENVY TE01-000, TP01-000, TG01-000, HP M01-D0000, F0000 | HP
youtube.com/watch?v=eXWuTjthKss
Learn how to replace the drive cage for HP 280 G5 MT, HP ENVY TE01-000, Pavilion TP01-000, TG01-000, HP M01-D0000, F0000 Desktop. For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hpsupport. More support options for your HP device are available at ...
Was this reply helpful? Yes No

‎10-19-2020 02:04 PM

HP Recommended

Awesome!  Thank you!  This is the video I tried to find.  This resolves my problem.  Greatly appreciate your time.  Take care!

 

J. R.

 

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‎10-19-2020 02:14 PM

HP Recommended

@Heartandsoul9 

Deeply appreciate your follow up and the Solution/Kudo flags.

Without you and the other inquiries I would be idling and bored. 😉😀😂

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
Was this reply helpful? Yes No
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