-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Hardware and Upgrade Questions
- Want to add RAM to my HP ENVY Desktop TE02-0042

Create an account on the HP Community to personalize your profile and ask a question
05-24-2023 02:53 AM
My HP Envy came with 16 GB of DDR4 3200MHz unbuffered RAM; 2x8GB. The board has 4 DIMM slots.
I want to add at least 16 GB, but am not sure exactly what RAM to buy. I've checked HP Store and they don't recognize the Part #. The RAM is made by Kingston for HP, so P/N is HP32D4U2S8MR-8. I've checked Amazon , Newegg, etc. and get all kinds of descriptions. SDRAM, ECC, non-ECC, UDIMM, SODimm, CL22, CL16, etc., so I'm unsure what to buy.
Info on current RAM stick reads: 8GB 1Rx8 PC4-3200AA-UA3-12.
Can anyone help?
System Specs from HP:
HP ENVY Desktop TE02-0042
• Operating system: Windows 11 Home(1)
• Processor: 12th Generation Intel® Core™ i9-12900 processor(2b)
• Memory: 16 GB DDR4-3200 SDRAM memory(3) (2 x 8 GB)
• Internal Storage: 1 TB PCIe® NVMe™ M.2 Solid State Drive(15)(58c)
• Graphics: NVIDIA® GeForce RTX™ 3070 graphics card with 8 GB GDDR6 dedicated memory with LHR
05-24-2023 05:41 PM
You say it has 4 slots but from the following information we can only use 2 slots
https://www.crucial.com/compatible-upgrade-for/hp-compaq/envy-te02-0042
You can use RAM from the above link
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
05-24-2023 07:07 PM
Thank you for your reply.
Crucial is absolutely wrong. The HP TE02-0042 I purchased has 4 DIMM slots. It came with 2 slots filled with 8GB sticks. 2 slots remain empty.
This is from the Product Specs Manual I have for my system:
16 GB DDR4-3200 SDRAM memory
(2 x 8 GB) (expandable to 128 GB
unbuffered with 32 GB DIMMs)
Memory slots: 4 DIMM (288-pin) (two available) as 2 have ram installed.