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‎01-27-2020 11:39 AM

HP Recommended
Product: HP All In One
Operating System: Microsoft Windows 10 (64-bit)

Hi, I keep getting a pop-up warning (see below). Can you tell me if this is legitimate and what I need to do about it? Thanks!

 

Warning

HP Display Control Service needs to be updated. Please update using the link below:

https://www.portrait.com/dtune/hps/enu/index.html

7 people had the same question
3 REPLIES 3

‎01-29-2020 03:50 PM

HP Recommended

@Chuck-KWW

 

The Link: https://www.portrait.com/dtune/hps/enu/index.html is not from HP 

 

Do not download anything from that link


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

1 person found this reply helpful
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‎02-08-2020 05:56 AM

HP Recommended

How do I remove the message/virus?

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‎02-08-2020 12:00 PM

HP Recommended

@Chuck-KWW

 

You can follow the instructions in this Link: https://support.hp.com/vn-en/document/c03327592 to help you with Virus issues

KrazyToad
I Am An HP Employee

1 person found this reply helpful
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