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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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06-23-2020 12:56 PM - last edited on 06-23-2020 01:12 PM by Cheron-Z
New computer out of the box. Screen is cracked from inside. Unpacked it a few days ago to install it in the office. Requested replacement. Hp. Cust. Support denied request. Denied supervisor contact. Denied their id. Only the name: GYANTA. Told me that tomorrow I should get a supervisor call me. Case n.[edit]. Cant express enough my frustration level with this kind of companies.
Solved! Go to Solution.
06-24-2020 09:31 AM
@Aurels, Welcome to HP Support Community!
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
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TEJ1602
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